http://www.silverlakerc.com

Silver Lake Resort and Campground

Hospitality & Marketing Intern

May - August 2019 • Mears, MI

What I liked

I loved working at Silver Lake Resort & Campground as an intern and getting to meet so many different people. We were given the opportunity to work part time at the tourism center to see the marketing side of tourism. I also liked that I was able to choose specific hospitality and marketing aspects that interested me. I have learned so much from Don and Sarah and am thankful for my experience as an intern here.

What I wish was different

None!

Advice

2 people found this helpful

Hospitality Intern

May - August 2021 • Mears, MI

What I liked

Everything! I learned so much and have been able to incorporate everything I've learned into classes and everyday life. I had the chance to increase my customer service and phone communication skills a ton, get hands on experience using reservation software, and have the chance to create and post social media content. Interns are also given the opportunity to work at the Visitors Bureau in Silver Lake. I'm so grateful I had the opportunity to work at SLRC with the great group of staff and owners.

What I wish was different

Nothing.

Advice

I would 100% recommend this internship to anyone. You have so many opportunities to learn so much about the hospitality industry. If you are willing to learn you will leave this internship with so many new skills. Having experience in customer service helps a ton as it is a huge part of this job.
2 people found this helpful

Hospitality and Tourism Marketing Intern

May - August 2021 • Mears, MI

What I liked

This is an amazing summer internship opportunity. The owners and staff go above and beyond, and are incredibly helpful. This internship gives you an inside look at the lodging and hospitality industry, and helps you develop skills you can use in any career endeavor. You are able to get hands on experience using industry standard reservation software, and have the chance to create and post original social media content. Interns are also given the opportunity to work at the Silver Lake Sand Dunes Visitor Bureau in which you can gain valuable tourism marketing experience.

What I wish was different

Nothing!

Advice

I would absolutely recommend this internship to anyone looking to gain experience in the hospitality industry. You are given the opportunity to really develop and learn new skills, as well as meet and network with professionals in the industry. The Silver Lake area is also so much fun! Previous customer service experience is beneficial.
2 people found this helpful

Hospitality Intern

May - September 2019 • Mears, MI

What I liked

Amazing staff and owners. I learned so much. By the end of the internship, I had learned how to use hospitality reservation software and maximize guest stays, increased my customer service and phone communication skills immensely and had the chance to create my own project to work on. I also had the opportunity to work at the visitor bureau and learn even more. The owners are great at training. It's also a great area to live for the summer.

What I wish was different

nothing.

Advice

This isn't just a summer job, but it's also an internship. With that, you have so many opportunities to learn if you take the chance. How much you add to your resume by the end is up to you. I would also recommend having experience in customer service since friendly and helpful communication with guests is a large part of the job.
2 people found this helpful