Great Wolf Lodge

Lifeguard

January 2021 - August 2023 • Colorado Springs, CO

What I liked

Flexible schedule, upbeat environment

What I wish was different

Management felt condescending

Advice

Make sure you have good people skills before accepting any job offer here

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Pool Lifeguard

September 2017 • Scotrun, PA

What I liked

Good part-time job for college students before graduating.

What I wish was different

More hours.

Advice

Long days. Hot inside and outside. Be on time and don't miss a shift.

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Retail Intern

June - August 2022 • Grapevine, TX

What I liked

It was a very good work environment, there were lots of great employees/my fellow supervisors valued me, and I felt like I contributed to the overall company. Plus the free waterpark passes were nice.

What I wish was different

I wish it had been a little bit more planned out regarding the internship/internship project.

Advice

Have fun with you job, and try to help other as much as you can.

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Trained lifeguard

May - August 2018 • Garden Grove, CA

What I liked

I liked working and meeting new people. I also enjoyed working with guests to make sure they had a fun and safe experience.

What I wish was different

I worked many hours which was tiring considering I was actively on my feet. I wish they were more courteous with scheduling.

Advice

It is a demanding job but also a great experience where much knowledge is gained.

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Server

November 2014 • Fitchburg, MA

What I liked

I love my coworkers and friendly family customers.

What I wish was different

Advice

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Ambassador of Fun; Confectionery Attendant

May - August 2018 • Scotrun, PA

What I liked

There are two titles in this description because I worked two different jobs at the same location. Ambassador of Fun was an incredibly fun job to have over the summer. We held a new activity for the kids visiting the Lodge every hour, which changed up what you were doing. You also had a small break between each activity to rest and regroup. We also had a Zumba-like dance party to finish the night out which added some good exercise into my routine. Confectionary Attendant was the job that paid more.

What I wish was different

I wish that the Ambassador of Fun position would have paid more so that I would not have had to work both positions. This is because the Confectionary Attendant position made me absolutely miserable and I had an overall horrid time working there. But because I needed the money, I gritted my teeth and got through the summer. The Ambassador of Fun position was essentially my paid outlet from the other job.

Advice

Sometimes you've got to do what you've got to do. Money is required in this world to make a lot of dreams work, so sometimes you'll have to work jobs you hate just to get by. But it's worth it in the end when you're able to reach your goals.

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Food and Beverage

April 2018 • Gurnee, IL

What I liked

working with people who were willing to work with you, great management

What I wish was different

different hours

Advice

great work opportunity for a summer job, great amount of hours with benefits

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Hotel Front Desk Clerk

May 2018 • Grapevine, TX

What I liked

They train us so well. We make amazing commission and we are definitely a family. I love working here so much.

What I wish was different

Not much. Maybe new keyboards.

Advice

Embrace the culture of Great Wolf and you will absolutely love this job.

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Lifeguard

December 2017 • Wisconsin Dells, WI

What I liked

Working within my field

What I wish was different

Running their company more smoothly

Advice

Great pay for what it is

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Ambassador of Fun

June 2018 • Bloomington, MN

What I liked

I loved my coworkers and how nice and inviting everyone at the lodge was. We are a great big pack family.

What I wish was different

I wish that I didn't work so much so I could have enjoyed more of my summer.

Advice

Have fun doing your job it makes others around you feel good about their day.

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Lifeguard

May - August 2019 • Mason, OH

What I liked

What I wish was different

Advice

It was difficult but it was worth it. Some interpersonal reactions were good and it also taught me confidence and gave me a bit more of a backbone. Enjoy it while you can and don’t work too many hours or you may burn out.

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Hotel Guest Service Agent

May 2017 - August 2019 • Mason, OH

What I liked

The people I worked with.

What I wish was different

I wish the pay would have been better.

Advice

Customer service is difficult.

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Confectionary Attendant

June 2019 • Kansas City, KS

What I liked

I enjoyed the interactions with customers. Most customers at Great Wolf Lodge are there on vacation and thus are usually in a good mood. It's entertaining to people watch and see what kinds of people come to stay. It was also nice to be able to get free coffee to help me through the longer days.

What I wish was different

I wasn't too crazy about the hours. I did have open availability, but I was scheduled from 4:00pm to 12:00am 5-6 nights a week. I rarely was given more than one day off in a row and it was hard to have any sort of a social life always working.

Advice

My advice is to push yourself through it. Like most entry-level jobs, it consisted of tedious work for many hours on end for not that good of pay. However, by continuing to work 40+ hours a week for an entire summer, I was able to earn a good amount of money to start saving up on.

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retail

July 2019 • Grapevine, TX

What I liked

i like the different experience of working with a different demographic than what I was typically used to. kids and parents expect different things as compared to shoppers from different stores and its fun being in a more lax and kid friendly environment.

What I wish was different

it is overwhelming at times with the demand. it gets very busy. scheduling also tends to give a little more than what you're prepared for with the heavy turn over.

Advice

give yourself the time you need to relax when balancing school life and work. i am not in a position where it is necessary to dedicate so much time and energy to work when i have other more important priorities. i am just simply speaking more generally about work though. more specifically i guess i would suggest to have a lot of patience with kids

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Retail Supervisor

May 2013 • Kansas City, KS

What I liked

Great Leadership Team Inviting Atmosphere Room to Grow Great Company Promise

What I wish was different

More Reliable Staff

Advice

Lear From Everyone Both Good And Bad

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Aquatics Supervisor

May 2017 • Wisconsin Dells, WI

What I liked

I worked with a really fun staff that had each other's backs and added so much humor to the job. There was always room for improvement and we were constantly receiving feedback/constructive criticism to help us be better employees. There were a lot of opportunities to be better leaders while also improving our communication skills with employees, management, and guests at the lodge. Great opportunity to home in on your fundamental leadership and managerial skills like public speaking, customer service, giving constructive criticism, organization, and time management in the supervisor role.

What I wish was different

It is extremely labor-intensive and physicall exhausting. I lost 30 lbs in 3 months (which is great for me but that is a lot of weight to lose so quickly). During a double shift (12 hours) you can expect to walk about 33,000-43,000 steps, non-stop. You are also doing this physically intensive job in an extremely hot and humid environment with lots of tripping/slipping hazards, a massive amount of chlorine ingestion, and guests that love to run right into you while you're doing your job. It can also become very tedious and frustrating sometimes, as your day-to-day activities are consistently the same and you rarely get to participate in different projects or tasks besides guarding (as a lifeguard) or your specific job requirements laid out to you as a supervisor.

Advice

Try to make the most out of this job, it can be tedious and exhausting but it does teach you some great skills that you can take to your future career.

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Customer Success Associate (Food and Beverage)

July 2018 • Williamsburg, VA

What I liked

Friendly environment

What I wish was different

More hours

Advice

Hard work does not go unnoticed! Volunteer to help in all departments in the lodge not just your own, you will make connections with people and management is appreciative.

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