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Administrative Assistant II, Community Dental Sciences

Marquette University Human Resources

Posting Number: 201104365

Employment Status: Full Time

Job Family: Operations and Administrative Services

Position Overview

Be The Difference Begins with Great People.

Are you looking for a new opportunity where you can make the difference in the lives of students and faculty? We’re always looking for highly talented individuals to join our team – people who think big, care deeply, and believe in being the difference in their work and community.

We prioritize student success, access to education, and service in our work to educate well-rounded servant leaders who transform their fields, our society and the world. Our Catholic, Jesuit approach emphasizes student engagement with the world around them and formation of the heart and mind.

We believe in our mission: The search for truth, the discovery and sharing of knowledge, the fostering of personal and professional excellence, the promotion of a life of faith, and the development of leadership expressed in service to others. These core values guide our relationships with our students, each other, and our community.

Marquette University offers a rich and competitive Total Rewards package including medical, dental, vision, 403(b) with up to 8% university match, generous time off package, and tuition benefits for employees, spouses, and dependents with no payback requirement! For more information, please view the https://www.marquette.edu/ca/hr/documents/total-rewards-guide-2025.pdf.

This Administrative Assistant position provides overall clerical/office support to the Department of Community Dental Sciences and other Department Administrators, as well as managing student schedules and records. This role also assists faculty and patients in the School of Dentistry. This is an in-person position based at the School of Dentistry.

This is your next opportunity to join an organization that invests in their employees’ career journey by diversifying their skills, deepening their expert knowledge, encouraging a healthy work-life balance, focusing on personal wellbeing, providing leadership training, and sustaining a culture of respect and inclusion.

Duties and Responsibilities

1. Provide clerical support to the Department of Community Dental Sciences; including word processing, correspondence, filing, photocopying, distributing memos/documents, finalizing and processing legal requests, ordering departmental supplies, scheduling meetings and making room reservations, collecting and distributing departmental mail.

2. Provide direct support for the Chair, Dept. of Community Dental Sciences, Director of Externships and Manager, Community Dental Sciences.

3. Track service points, block rotation switches, absences, medical consultations and immunizations for all dental students.

4. Assist the QI/QA Coordinator by maintaining compliance requirements for employees, residents and students, which includes but is not limited to maintaining student and employee databases. Work with external credential agencies to monitor and maintain compliance.

5. Respond to telephone and in-person requests from faculty, staff, students, patients and visitors. Refer callers to appropriate departments as necessary, respond to patient concerns and assist to facilitate a timely resolution.

6. Maintain records of student clinical activities at affiliated external clinics including compliance, performance, professionalism, and risk management.

7. Coordinate student volunteers for open clinics during school closures.

8. Schedule and track CPR re-certification, TB testing and Flu Clinic for clinic faculty, staff, students and residents.

9. Update and maintain the internal phone lists, student class lists, and contact information for affiliate external clinics.

Required Knowledge, Skills and Abilities

• High school diploma or equivalent
• Minimum of two years of experience in an office support role
• Excellent organizational and customer service skills
• Excellent written and verbal communication skills
• Discretion, flexibility, and courteous demeanor
• Ability to maintain confidentiality
• Ability to work and communicate with people from a diverse population
• Ability to work independently with little supervision and frequent interruptions in a dynamic, fast-paced environment
• Ability to multitask and prioritize daily workload
• Computer competency with Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred Knowledge, Skills and Abilities

Administrative support experience in higher education

Department: Dental School

Posting Date: 04/04/2025

Closing Date:

To apply, visit https://apptrkr.com/6126418

It is the policy of Marquette University to provide equal employment opportunities (EEO ) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other applicable federal or state-protected classification.

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