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Liquor Control Agent

Recruitment #250318-5460PS-001

Location

Hartford, CT
 

Date Opened

3/20/2025 12:00:00 AM

Salary

$70,837 - $88,060 annually

Job Type

Open to the Public

Close Date

3/31/2025 11:59:00 PM

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The State of Connecticut, Department of Consumer Protection (DCP) Liquor Control Division is accepting applications for a Liquor Control Agent to support field investigations, licensing application investigations, and other enforcement tasks.

 

WHAT WE OFFER

  • Visit our new State Employee Benefits Overview page!
  • Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers. 
  • Professional growth and development opportunities.
  • A healthy work/life balance to all employees.

POSITION HIGHLIGHTS

 

  • Full time, 40 hours per week
  • Monday through Friday (some nights and weekends required)
  • First shift 
  • Hybrid (in-office/telework) may be available
  • Location: 450 Columbus Blvd Hartford, CT 

THE ROLE

The Liquor Control Agent is responsible for working in connection with the administration and enforcement of the Liquor Control Act and regulations of the Department and/or the Liquor Control Commission. This includes but is not limited to:

  • All functions related to the proper licensing of all credentials for permittees and applicants in the Liquor Control division.
  • The investigation of alleged violations of the State Liquor Control Act, including but not limited to sale of alcohol to minors and intoxicated persons, improper pricing and labeling, trade practice violations, sales outside of permitted hours, and purchases of alcoholic liquor from prohibited entities.
  • Collaboration with state and municipal law enforcement to conduct joint actions and provide strategies to enhance enforcement of the Liquor Control Act and regulations.
  • Trainings or other education related to Connecticut liquor laws and regulations to police groups, federal agencies, and civic and industry groups.
  • Assisting with office-related duties.

The successful Liquor Control Agent will have strong investigative skills, including the ability to:

  • Interview witnesses and targets of investigations.
  • Examine a wide range of documentary evidence including financial statements, tax records, and other business records.
  • Inspect premises with an attention to detail to find any violations of the Liquor Control Act and regulations.
  • Conduct surveillance of persons and permitted premises.
  • Write and collate comprehensive reports that clearly document findings and identify proper violations.

The Liquor Control Agent may be responsible for conducting field investigations, answering questions, working with the general public and other agency employees. An agent should have effective investigatory skills, solid writing skills, strong attention to details, the ability to maintain files and records, knowledge of the e‐License system, and the ability to properly testify at departmental and court proceedings. An agent must be able to work collaboratively as needed but also maintain an individual workload efficiently.

MISSION

To ensure a fair and equitable marketplace, safe products and services for consumers in the industries that we license, regulate and enforce. 
ABOUT THE TEAM

DCP's Liquor Control Division is charged with protecting the health and safety of Connecticut citizens by regulating all persons and firms involved in the distribution, sale, and dispensing of alcoholic liquor in order to prevent sales to minors and intoxicated persons, guarantee product integrity, and ensure that licensed premises are safe and sanitary.

Selection Plan

Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library for additional support throughout the recruitment process.     

BEFORE YOU APPLY: 

  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.  
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.
  • Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency. 
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift. 
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State.  Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov. 
  • Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY: 

  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).   
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression! 
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.  
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.  
  • Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

QUESTIONS? WE’RE HERE TO HELP: 

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond at Jasmyn.Raymond@ct.gov. 

Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

 

In the Department of Consumer Protection, Liquor Control Division this class is accountable for independently performing a full range of tasks in making field inspections and conducting investigations in connection with the administration and enforcement of the Liquor Control Act and regulations of the Department and the Liquor Control Commission.

 

EXAMPLES OF DUTIES

 

 

  • Inspects permit premises or proposed permit premises for conformance with state statutes and regulations under Liquor Control Acts within an assigned territory as follows:

Application Investigation (New, Renewal, Removal and Transfer of Stock):

 

  • Interviews principals;
  • Investigates background of principals by personal interview, checks police records, etc.;
  • Documents source of all finances involved in transaction;
  • Examines records and accounting procedures for conformance with policy and regulations;
  • Inspects permit premises or proposed permit premises for conformance with proposed physical requirements and recommends alterations as necessary;
  • Reports any violations of building or fire codes to appropriate authorities;
  • Testifies in legal proceedings both before Commission and within judicial system.

Annual Renewal Inspections:

 

  • Inspects premises annually to confirm ownership, physical facility and class of operation are consistent with conditions of original liquor permit and business operates in accordance with permit;
  • Documents findings in inspection report;
  • Cites violations for Commission review;
  • Testifies in legal proceedings both before Commission and within judicial system.

Special Investigations:

 

  • Receives assignments regarding violation of ownership, selling liquor outside of business hours, etc.;
  • Investigates alleged violations of laws and regulations by interviewing complainants, taking statements, observing premises, examining corporate and financial records, personnel files, inventories, etc.;
  • Determines nature and extent of violations;
  • Prepares comprehensive reports including evidence and documentation;
  • Assists in preparation of departmental hearings or court cases;
  • Testifies in court and at hearings before Commission.

KNOWLEDGE, SKILL AND ABILITY

  • Considerable knowledge of investigative methods and techniques;
  • Knowledge of
    • and ability to interpret and apply relevant agency policies and procedures;
    • relevant state and federal laws, statutes and regulations;
    • health, sanitary, zoning and fire code regulations;
  • Considerable
    • interpersonal skills;
    • oral and written communication skills;
  • Ability to
    • read and interpret blueprints and building plans;
    • utilize computer software.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Five (5) years of experience in investigatory, technical or administrative work in the liquor industry or other related industry dealing with the general public.

NOTE: Related industry is interpreted as any business such as a restaurant, grocery store, pharmacy, etc. which would necessitate some familiarity with liquor statutes and regulations as well as health, sanitary, zoning and fire code regulations.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor's degree.

PREFERRED QUALIFICATIONS

  • Experience conducting or overseeing investigations.
  • Experience writing or reviewing investigative reports.
  • Experience interpreting or applying administrative statutes.
  • Experience communicating technical information in response to inquiries.
  • Experience in de-escalating conflicts.

SPECIAL REQUIREMENTS

  • Incumbents in this class are subject to Section 30-4 of the Connecticut General Statutes which states in part: “…no employee of the Department of Consumer Protection who carries out the duties and responsibilities of sections 30-2 to 30-68mm, inclusive, and the regulations enacted thereunder may, directly or indirectly, individually or as a member of a partnership or as a shareholder of a corporation, have any interest whatsoever in dealing in or in the manufacture of alcoholic liquor, nor receive any commission or profit whatsoever from nor have any interest whatsoever in the purchases or sales made by the persons authorized by this chapter to purchase or sell alcoholic liquor...".
  • Incumbents in this class are subject to work unscheduled hours.
  • Incumbents in this class are required to travel.
  • Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

CHARACTER REQUIREMENTS

In addition to the checking of references and of facts stated in the application, a thorough background investigation of each candidate will be made before persons are certified for appointment.

PHYSICAL REQUIREMENTS

  • Incumbents in this class must be in good health and must have and retain sufficient physical strength, stamina, agility, visual and auditory acuity to effectively perform the duties of the class.
  • Applicants may be required to pass a physical examination.

 

WORKING CONDITIONS

Incumbents in this class may be exposed to threatening situations in the conduct of investigations.

Conclusion

 

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.