Millvale Pathways Service Coordinator

Millvale Pathways Service Coordinator

Responsible for:          Daily provision of services and programs in Millvale CSBG service area, including:

• Administering the Community Service Block Grant Intensive Case Management (funded by the Allegheny County Dept. of Human Services)
• Food and Emergency Assistance as needed

Duties include:

• Screening callers and walk-ins for their appropriateness/eligibility for the CSBG Case Management program
• Completing assessments of persons to gauge strengths and needs and then developing service plans to (1) alleviate immediate/crisis concerns and (2) attain long-term economic self-sufficiency
• Regularly contacting and following-up with persons in need to ensure progress toward self-sufficiency
• Referring persons to other community resources/organizations as needed
• Ensuring that persons in hardship and crisis receive needed services for which they are eligible and advocating on behalf of clients
• Organizing community outreach activities and presentations, meeting with community leaders, and developing relationships with community partners to facilitate client recruitment and referrals to the program
• Assisting clients with LIHEAP, Dollar Energy and Department of Public Assistance applications
• Maintaining detailed, accurate case notes and goal plans, and completing required data entry in Synergy (CSBG-specific, web-based application) and NHCO databases
• Other duties as assigned

Hours:             FT, non-exempt, 40 hours per week

                        8:30am-4:30pm, Monday through Friday (some flexibility to meet client needs)

                        Evenings and weekends as needed to perform assigned duties

Education:       Bachelor’s degree or equivalent experience required

            Experience:     Two years of related case management experience required. 

                                    Proficiency in Google Suite and Microsoft Office applications and accuracy with data entry required.

Requires:         

• Ability to work independently
• Capable of managing multiple tasks with deadlines with ease and professionalism
• English speaking with ability to communicate clearly and concisely, verbally and in writing
• Normal range of hearing and eyesight to record, prepare and communicate information
• Eye-hand coordination and ability to operate computer keyboard, printer, copier and other office equipment
• Must pass 33/34/clearances

Pay Range:       $20.00/Hour

 Interested individuals should email a cover letter and resume to: Genevieve Volpe; grvolpe@nhco.org 

Position will remain open until the right candidate is identified.

North Hills Community Outreach is an Equal Opportunity Employer

Must be legally authorized to work in the United States