General Office Assistant

This position is responsible for accurately entering customer vital record information in order to produce certified copies of birth records. Incumbent uses the Birth Registry System (BRS) electronic integrated vital record system to build an electronic database of these records. Using the various computer systems, prepare data from indexes, card files, birth records and other documents for transfer into the BRS. Processes follow-up requests for records and answers inquiries to resolve problems related to requests for vital records.  

Click here to view the Position Description (Download PDF reader) & here to view the Job Specification (Download PDF reader)

To be considered for this position you must: 

• Apply for this position online via NEOGOV; click on "Apply" in the job posting for instructions on submitting your electronic application. Hard copy applications are not accepted.
• Relevant experience and/or education referred to in the supplemental questions must be documented in the resume, transcript and/or application to allow for accurate screening.
• Attach a resume identifying specific experience and dates of employment. Dates of employment should include month and year and hours per week.
• Attach a cover letter.
• If applicable, attach a copy of an official transcript(s).  We accept scanned copies of official transcripts.  We do not accept web-based, internet, or copies of unofficial transcripts.  Official transcripts provide the name of the institution, confirmation that a degree was awarded and on what date, and the registrar's signature.

Failure to complete any of the above items may result in your application not being considered.  See instructions for attaching files here:  Instructions (Download PDF reader)

Required Education and Experience

Education
Educational level typically acquired through completion of high school.

Experience
General Office Assistant 5
No specific type or amount of experience is required.

General Office Assistant 6
One year of administrative support experience.

General Office Assistant E7
Two years of administrative support experience, including one year equivalent to the intermediate level.

Additional Requirements and Information

Position Location/Remote Office: The physical location of this position is 333 S. Grand Avenue, Lansing, MI 48933. Based on operational needs and within established limits, remote work and alternate or hybrid work schedule requests for this position may be considered. Selected candidates who have been approved to work remotely or a hybrid schedule must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview.    

Employees will be provided computers to perform state work.  Phones may also be provided for necessary communications. If working remotely, employees will be responsible for providing other components of a remote office at their own expense, including:

• A secure work location that allows privacy and prevents distractions.
• A high-speed internet connection of at least 25 Mbps download and 5 Mbps upload.
• Suitable lighting, furniture, and utilities.

Your application for any position does not guarantee you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results.  

The use of artificial intelligence (AI) software of any kind is prohibited in all areas of the selection process; including, but not limited to, responses to application questions, and responses to interview questions or exercises.  

As a Condition of Employment: this position requires successful completion of a background investigation and a criminal records check. If you previously held status in this classification and departed within the last three (3) years, please contact Human Resources regarding your interest in a potential reinstatement. Reinstatement is not guaranteed or required. 

The Department of Health & Human Services reserves the right to close this posting prior to its original end date once a sufficient number of applications have been received. 

For information about this specific position, please email MDHHSVacancies@michigan.gov. Please reference the job posting number in subject line.