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Billing Business Analyst (Business Analyst II)

Fairfax County Government
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Job Announcement

This position supports the Electronic Health Record (EHR) Billing Configuration and serve as an IT Project Management Liaison for the Regional Office (Region 2). This hybrid role will be integral in bridging the gap between technical teams, clinical, finance, and operational staff, ensuring seamless integration and enhancement of EHR systems and workflows, particularly in relation to the healthcare revenue cycle and billing processes.

To find out more about the benefits of working with Fairfax County Government, please visit the CSB Careers Page.

Illustrative Duties

(The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.)

  • Analyzes business operations;
  • Studies, researches, and conducts cost/benefit studies evaluating existing or proposed systems;
  • Conducts discussions with agency representatives to review, evaluate, and analyze existing systems;
  • Defines problems and information processing requirements;
  • Recommends procedural and operating improvements;
  • Identify needed automation support;
  • Evaluates system performance and makes recommendations for increased efficiency;
  • Identifies business needs and business process improvements;
  • Represents the agency in new system implementation;
  • Participates in the evaluation of design elements;
  • Assists technical staff in developing and preparing system design documents;
  • Develops, conducts, and coordinates acceptance testing;
  • Advises technical staff in designing systems outputs and formats;
  • Assists in determining causes of system problems and works with technical staff to determine appropriate corrective actions;
  • Acts as intermediary between users and technical staff to resolve problems;
  • Participates in developing user training manual;
  • Provides training to users;
  • Works closely with agency IT technical staff;
  • Develops and provides technical briefings for staff on new services and system components;
  • Provides technical support and training to users of installed software;
  • Attends training workshops, product demonstrations, conferences, and technical briefings;
  • Stays abreast of technology changes;
  • Provides assistance to other staff as needed.

 

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)

  • Knowledge of departmental operations, processes, and procedures;
  • Knowledge of capabilities of information technology software, hardware, and network communication technology;
  • Knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand alone environments;
  • Knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
  • Ability to analyze and evaluate administrative processes and procedures for automation purposes;
  • Ability to conduct research into new information technology;
  • Ability to train employees in the use of hardware and software;
  • Ability to prepare user manuals;
  • Ability to translate technical terminology into terms understandable to management and employees;
  • Ability to establish and maintain effective business relationships.

 

Employment Standards

MINIMUM QUALIFICATIONS:
Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to")
Bachelor's degree in business, computer science or a field related to the department where the information technology services are being used; plus two years of experience analyzing business processes and/or developing/maintaining the main business system, technical platform or a related system.

NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check and Child Protective Services Registry check to the satisfaction of the employer. A TB screening upon hire.    

PREFERRED QUALIFICATIONS:

  • Experience with healthcare Information Technology systems, particularly EHR platforms
  • Experience in process improvement methodologies
  • Project Management certification


PHYSICAL REQUIREMENTS:
Ability to use keyboard, develop and provide presentations, carry equipment. All duties performed with or without reasonable accommodations.

SELECTION PROCEDURE: 
Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 38.7% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and CSB recognizes that staff competence speaking a variety of languages is necessary to meet client needs. We encourage candidate’s bilingual in English and a foreign language to apply.
 
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.  

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. DHREmployment@fairfaxcounty.gov. EEO/AA/TTY.