You are viewing a preview of this job. Log in or register to view more details about this job.

Workforce Management Specialist

MGM Resorts International
Email

THE JOB:

As a Workforce Management Specialist, you will be responsible for creating and implementing scheduling solutions utilizing innovative software supplying staffing to all departments appropriate to dynamic business demands. You will play a vital role in our mission to own the guest’s experience and create WOW memories that they will carry with them far beyond their time with us. 

 

THE DAY-TO-DAY:

  • Create schedules that meet business needs and handle any exceptions.
  • Work with department leaders to make sure we have the right number of staff and improve productivity.
  • Recommend and adjust schedules to fit our business goals.
  • Find new ways to improve staffing while following collective bargaining agreements, labor agreements and company policies.
  • Balance schedules to meet service expectations and legal requirements.
  • Team up to manage daily scheduling tasks like leave requests and callouts.

 

THE IDEAL CANDIDATE:

  • Must be at least 21 years old.
  • Possesses a High School Diploma, GED or equivalent.
  • Proven 2 years of front-facing guest service or hospitality experience.
  • Exhibits a keen attention to detail.
  • Shows proficiency in technical skills.
  • Displays excellent communication abilities.
  • Finds enjoyment in collaborating with departmental leaders.
  • Embraces a team-oriented mindset.
  • Exhibits strong time management capabilities.

 

THE SCHEDULE: Must be flexible to work outside primary schedule based on the business need.

  • Monday – 10:00 AM to 6:00 PM
  • Tuesday/Wednesday – OFF
  • Thursday – 12:00 PM to 8:00 PM
  • Friday – 2:00 PM to 10:00 PM
  • Saturday – 2:00 PM to 10:00 PM
  • Sunday – 10:00 AM to 6:00 PM

 

THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally.
  • Health & Income Protection benefits (for eligible employees)
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking
  • Healthcare, financial, and time off benefits
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community


FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16138