Logistics Capacity Coordinator
As a Capacity Coordinator, you will be developing, maintaining, and growing relationships between carriers and Hill Bros Logistics, Inc. You will utilize carrier analytics and other tools to guide negotiations and buying decisions. This role combines sales, account management, and operations management to meet the transportation needs of our customers. Through this fast-paced, high-energy role you'll make an impact on our team and customers alike.
Key functions required as a Capacity Coordinator:
- Develop carrier relationships in order to effectively support our customers.
- Utilize carrier analytics and other internal resources to make informed buying decisions.
- Maintain and grow relationships with carrier accounts including conducting account reviews and identify any opportunities for additional collaboration.
- Resolve problems, including identifying issues, thinking critically to determine the best course of action, and implementing solutions.
- Daily contact with carriers to determine availability and negotiate transportation rates.
- Provide consistent and exceptional service levels to contracted carriers.
- Research new carriers in the marketplace, generate leads, and develop new carrier relationships.
- Understand the technology platform and drive automation.
- Study and understand market trends and seasonality.
- Track and Trace carriers to make sure we are striving to achieve 100% on time pickup and delivery target.