MBA Graduate: Associate Director of eCommerce & Group Purchasing Operations

Aesthetic Record is a comprehensive platform that powers aesthetic practices with the tools needed to manage clinic operations, patient engagement, and product sourcing. Our platform features an online Marketplace, a third-party platform offering everything needed for an aesthetic clinic, and a Group Purchasing Organization (GPO) that enables our users to buy pharmaceuticals and supplies at competitive prices. We are looking for an experienced and strategic Director of eCommerce & Group Purchasing Operations to lead the management and expansion of these vital services.

About the Role:

The Director of eCommerce & Group Purchasing Operations will be responsible for overseeing the Aesthetic Record Marketplace and managing our Group Purchasing Organization (GPO). This individual will negotiate contracts with vendors, manage digital operations, and ensure the seamless fulfillment of orders to our clients. Additionally, the Director will lead efforts to source new vendors by conducting market research and building partnerships that enhance our offering while maintaining profitability.

This role is pivotal to the success of our platform, requiring strong leadership, vendor management, eCommerce expertise, and supply chain oversight.

What You Will Contribute:

- Oversee and manage the Aesthetic Record Marketplace, ensuring a smooth digital buying experience for users.

- Direct operations for the Group Purchasing Organization (GPO), including managing pharmaceutical and supply orders to achieve cost efficiencies for clients.

- Negotiate contracts with vendors, focusing on favorable terms that benefit both our users and our platform.

- Collaborate with internal teams to manage the digital operations of both platforms, ensuring the technical infrastructure supports smooth transaction processes and excellent user experience.

- Manage the supply chain from order generation to vendor fulfillment, ensuring timely delivery to clients.

- Identify, evaluate, and source new vendors to be added to the Marketplace and GPO through market research and strategic outreach.

- Monitor vendor performance and optimize relationships to enhance service quality and profitability.

- Lead, mentor, and develop a team of direct reports responsible for various aspects of eCommerce, vendor management, and purchasing operations.

- Develop and track key performance metrics for both the Marketplace and GPO, identifying opportunities for improvement and growth.

- Stay up-to-date on market trends, competitor activities, and technological developments to maintain a competitive edge in the industry.

Qualifications:

- Bachelor’s degree in Business, Supply Chain Management, eCommerce, or a related field. Master’s degree preferred.

- Minimum of 5 years of experience in eCommerce management, supply chain operations, or group purchasing roles, ideally within the healthcare or aesthetics industry.

- Proven experience in contract negotiation and vendor management.

- Strong understanding of digital commerce platforms, with the ability to manage back-end operations and user experience improvements.

- Ability to manage multiple projects and priorities in a fast-paced environment.

- Excellent communication and relationship management skills.

- Data-driven mindset with a focus on profitability and operational efficiency.

- Leadership experience, including direct management of teams.

Benefits:

- Competitive salary and quarterly performance-based bonuses.

- Health, dental, prescription and vision insurance.

- Paid time off, paid parental leave & hybrid work schedule.

- Opportunities for professional development and growth within the company.