Spa Fitness Attendant
Role: Fitness Attendant
Pay Rate: $24.15 per hour
Tenaya Stone Spa at Disney's Grand Californian Hotel & Spa
Essential Job Functions
- Provide consistent professional guest service in accordance with fitness attendant protocols and hotel standards
- Acknowledge and greet Guests who enter and leave the fitness facilities
- Properly care for equipment and maintain fitness equipment
- Maintain eye contact when addressing all Guests
- Handle Guests questions and concerns professionally and courteously
- Properly clean and sanitize fitness equipment
- Maintain a clean, well-organized and stocked fitness area
- Have complete knowledge and understanding of all fitness offerings while educating guests in these areas
- Perform administrative duties in a complete, organized and accurate manner; including inventory counts and order requests
- Actively promote the spa, treatments, services, sessions and retail as well as wellness programs and promotions
- Provide courteous, accurate and prompt responses to guests’ requests in a professional manner to ensure guest satisfaction
- Regularly attend/participate in and support ongoing training to continue to be knowledgeable about current fitness/wellness trends and new products
- Adhere to opening and closing procedures according to Standard Operating Procedures
- Accurately book, change and cancel fitness class reservations
- • Utilize company computers with skill and proficiency
- Follow stock replenishment procedures
- Adhere to loss prevention guidelines
- Additional leadership opportunities may be available
Qualities:
- Previous experience in a Luxury Spa environment
- Basic computer knowledge
- Affinity for health and wellness
- Prior sales experience helpful; comfortable with suggestive selling
- Bi-lingual
Additional Info
- Full Time Cast Members must be fully available 7 days per week all peak and non-peak seasons
- Casual Regular Cast Members must be available to work Friday evenings/Saturday/Sundays and all peak seasons
- Available to work all holidays
- New Cast Members are typically assigned shifts between four and eight hours in length