Sales Support Specialist - Lighting

Location 

Hybrid – 1-2 days/week in our Minneapolis office 

Join Our Dynamic Commercial Team 

We are looking for a Sales Support Specialist to join our growing Commercial One-Stop Lighting team! This role will report to the Commercial Programs Manager. The One-Stop team is responsible for Implementing commercial rebate programs in Xcel Energy territory. As a Sales Support Specialist, you will be responsible for data entry, managing internal and external partner relationships, and responding to auditor and vendor requests in a timely manner. This position provides a wide range of benefits including Paid Time Off (PTO), medical, dental, life and long term disability insurance as well as a profit sharing retirement plan. 

Who We Are 

Center for Energy and Environment (CEE) is a clean energy nonprofit with offices in North Loop of Minneapolis and St. Paul. We provide practical energy solutions for homes, businesses, and communities to cut energy waste and harmful emissions. We collaborate regularly with field peers and partners, and we employ curious people who enjoy learning and contributing to the Midwest’s quality of life and economy. Recognized as one of Minnesota's top 200 workplaces by the Star Tribune, CEE is known for its open communication, respect for diverse perspectives, and commitment to work-life balance. 

What We Offer 

Insurance Coverage Options: To ensure you and your family are well protected, we have got you covered with Medical Insurance, Dental Insurance, Health Saving Account, and Flexible Spending Accounts. \

Impact: We want to make the world a better and more energy efficient place. Our work and the decisions we make are rooted in this foundational desire. 

Future Planning: To help you secure your financial future, benefit from our retirement saving program. Reach your goal sooner with our immediate vesting and company contribution.  

Work/Life Balance: We recognize the importance of maintaining a healthy work-life balance and are dedicated to supporting our team members in various aspects of their lives. Our benefits include generous Paid Time Off (PTO), paid parental leave, and salary continuation for major medical events, ensuring that you have the support you need during significant life moments and personal challenges. 

Holidays: Our company provides nine paid holidays each year, offering you ample time to observe important occasions and enjoy personal time. 

Growth: We want everyone to grow and learn within their roles. We offer professional development opportunities and education assistance. 

Championing DEI: Our committed DEI Committee promotes a diverse and inclusive work environment by establishing clear goals and assessing progress throughout the organization. 

What You’ll Do 

Data Entry 

• Interpret and accurately enter proposals from auditors/vendors 
   
• Process change orders 
   
• Generate reports for auditor review 
   
• Send out reports/program correspondence as needed 
   
• Review work and request changes from contractors and other partners. 

Program Support 

• Build constructive and effective relationships with program staff, vendors and participants using diplomacy and tact 
   
• Respond to auditor/vendor requests for emails, faxes, and follow-up calls in a timely manner 
   
• Gain a complete understanding of program processes and policies to answer questions and serve as back-up during vacation/busy periods 
   
• Take on miscellaneous administrative tasks as needed 

Job Tracking and updating 

• Work with Salesforce to update work stages and lifecycles 
   
• Interpret reports and data to ensure accuracy and that all jobs are accounted for 
   
• Maintain an up-to-date knowledge of all assigned work and its place in the job life cycle. 

 Other duties as assigned or apparent.

Skills & Knowledge We’re Looking For  

• Commercial lighting experience or the ability to quickly learn and apply technical information 
   
• Previous experience in a sales support role is a plus 
   
• Ability to operate general office equipment 
   
• Ability to quickly learn and adapt to customized software programs and solutions 
   
• Strong organizational and problem solving skills 
   
• Ability to follow direction, take initiative, and work independently 
   
• Excellent Communication skills, both verbal and written 
   
• Demonstrated Accuracy and quality in work 
   
• Ability to work in a varied and fast paced environment 
   
• Must be able to demonstrate integrity, teamwork, the ability to learn, a results-orientation and a sense of how to balance urgency and quality 

 Preferred Qualifications 

• Bachelors degree, or equivalent experience 

Compensation 

• Dependent on qualifications and experience, we expect the compensation range for this position will be $23.00/Hr 

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)