Assistant Director of IT Programs

How to Apply

To help the hiring team understand your experience, please submit both a cover letter and resume as one file. In the cover letter (two pages or less), explain how this role aligns with your career goals and skills.

Come learn more about the role and the School of Dentistry at an information session on Thursday, October 3rd, 2024, from 5-6 pm EST. The zoom link for the session is https://umich.zoom.us/j/95658619423 

For questions about this role or accommodation requests, contact talent.acquisition@umich.edu.

What You'll Do

• Lead production support for critical applications, including the Electronic Health Record (EHR), ensuring system stability and incident management.
• Define application roadmaps and ensure compliance with security, standard operating procedures, and disaster recovery standards.
• Establish and manage comprehensive development/configuration, testing, and change management standards, ensuring alignment with all phases of the Systems Development Lifecycle (SDLC).
• Oversee the IT project portfolio, helping to set priorities, track progress, manage resource capacity, and provide status updates to the CIO.
• Manage the business system analysts group, ensuring alignment with organizational goals and fostering staff development.
• Develop and maintain Standard Operating Procedures (SOPs) to enhance system stability and reduce operational costs.
• Lead projects for system enhancements and innovation, while ensuring continuous operational support for existing systems.
• Collaborate with cross-functional teams to improve IT service delivery for education, patient care, research, and administration.

Click here to view a more detailed list of responsibilities.

Who We Are

The School of Dentistry (SoD) IT department seeks an Assistant Director of IT Programs to oversee our project portfolio, applications support (including our Electronic Health Record), and manage the business system analysts group. You will report directly to the Chief Information Officer (CIO) and collaborate closely to shape strategic direction and provide solutions that align with SoD's mission.

You will drive organizational change and prepare the department to embrace new technologies and innovation. Your work will support faculty, staff, and students across SoD's key mission areas: education, patient care, research, and administration. Our diverse IT environment includes healthcare clinics, classrooms, research labs, conference rooms, and a museum.

We prioritize professional development through cross-unit collaboration, project opportunities, and the university's development resources. This position is eligible for a hybrid schedule with weekly on-site requirements. The target salary range for this position is $115,000 - $130,000.

Why Work at Michigan?

The School of Dentistry is consistently ranked as the #1 dental school in the United States and the world. We embrace diversity in many forms. We champion diversity of thought and culture. Because we operate numerous health clinics we support an incredible diversity of IT systems. Our core values are Compassion, Leadership, Excellence, Responsibility, Trust, Creativity and Inclusion. U-M offers comprehensive benefits to help you stay well and to support you as you plan for a secure future. Benefits include:

• Generous time off
• A retirement plan that provides two-for-one matching contributions
• Many choices for comprehensive health insurance
• Life insurance
• Long-term disability coverage
• Flexible spending accounts for healthcare and dependent care expenses

Required Qualifications*

• Bachelor's degree and at least 5 years of related experience.
• Minimum of 2 years of direct supervision experience.
• Experience with large project planning, change management, consulting, resource management, and handling crucial conversations.
• Demonstrated experience leading cross-organizational improvements and explaining technical information to non-technical audiences.
• Experience in business and data analysis, including translating requirements into data and technical specifications.
• Experience with systems development lifecycle and managing a large-scale application.

Additional Information

• This position is not eligible for immigration sponsorship.
• The School of Dentistry operates from 7:30 AM to 5:30 PM, Monday through Friday. Our clinics sometimes operate until 7:30 PM one to two days a week and occasionally on Saturdays. Maintenance, system upgrades, and critical fixes are performed outside of normal operating hours. This includes but is not limited to, our IT maintenance window on Sundays.
• Your primary work location will be at the School of Dentistry with a hybrid schedule, including weekly on-site requirements. Occasionally, you may need to travel to clinics within Michigan Medicine.

Diversity, Equity, and Inclusion: 
The School of Dentistry seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to maintain the excellence of the University, and to offer out students richly varied disciplines, perspectives, and ways of knowing and learning.
 

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.