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Vocational Rehabilitation Caseload Assistant

Organization: Opportunities for Ohioans with Disabilities

Agency Contact Name and Information: Caleb Skinner, OOD.TalentAcquisition@ood.ohio.gov

Unposting Date: Sep 12, 2024, 11:59:00 PM

Work Location: OOD Lakewood (14725 Detroit Avenue Suite 202

 Lakewood, OH 44107)

Primary Location: United States of America-OHIO-Cuyahoga County-Lakewood

Other Locations: United States of America-OHIO-Summit County-Akron

 Compensation: $22.50/hour (unless required by legislation)

Schedule: Full-time

Work Hours: 8:00AM - 5:00PM M-F

Classified Indicator: Classified

Union: 1199

 

Primary Job Skill: Vocational Rehabilitation

Technical Skills: Computer Literacy, Customer Service, Human Services, Public Relations

Professional Skills: Analyzation, Collaboration, Intercultural Communication, Organizing and Planning, Time Management

 

Agency Overview

Opportunities for Ohioans with Disabilities (OOD) empowers Ohioans with disabilities through employment, disability determinations, and independence. Our agency works with partners in businesses, education, and non-profit organizations to facilitate customized employment plans for Ohioans with disabilities; helps Ohio companies recruit and retain employees with disabilities; and is the sole agency determining medical and vocational Social Security Disability Insurance (SSDI) and Supplemental Security Income (SSI) programs in Ohio. We help connect the people of Ohio who have disabilities with the resources, support, and opportunities that fit their unique needs, abilities, and interests so that they can find and retain meaningful employment. To learn more about what we do, please visit our website at ood.ohio.gov.

Follow us on social media @OhioOOD!

 

Job Description

Vocational Rehabilitation Caseload Assistant (CA)

Are you a Vocational Rehabilitation professional who is passionate about helping individuals with disabilities achieve their career goals and independence? As a Vocational Rehabilitation Caseload Assistant, you will assist our Vocational Rehabilitation Counselors (VRC) and collaborate with support teams across various areas to assist job seekers. Join our dynamic team and make a real difference in the lives of Ohioans!

 

Duties vary depending on the need for the assigned area. Caseloads include:

  • General - Position that supports the front door process of our local offices among other supportive duties as assigned.
  • Job Development (JD) - Position focuses on assisting consumers with job seeking skills training,  interviewing skills, and assists them with securing and maintaining employment.
  • Talent Sourcing Coordinators (TSC) - Position focuses on assisting our internal staff to increase job placements within companies who are a part of the Business Leadership Network. 
  • Career Resources - Position focuses on meeting with individuals in subminimum wage employment to promote opportunities for competitive integrated employment and share information about supported employment services and career options.
  • Personal Care Assistance (PCA) Program - Position focuses on supporting the PCA program.  This program provides reimbursement funds to individuals with severe physical disabilities who are employed or preparing for employment and require a personal care assistant to complete Activities of Daily Living (ADLs).

A Successful Vocational Rehabilitation Caseload Assistant

  • Is highly organized with efficient time management skills. 
  • Delivers excellent customer service.
  • Is time-efficient, organized & quality driven.
  • Has strong analytical and critical thinking skills.
  • Able to make decisions independently & with good judgement.

A Successful Vocational Rehabilitation Caseload Assistant

  • Akron BSVI/BVR - 172 S. Broadway Ste. 404 Akron, OH
  • OOD Lakewood - 14725 Detroit Avenue, Suite 202 Lakewood, OH

Daytime travel within Ohio may be required. The selected candidate must provide own transportation or, in order to operate a state vehicle, must have a valid driver’s license.

Most positions offer the flexibility of a hybrid schedule that combines working from home with regular in-office and/ or community presence. In-person work requirements may change for training, meetings, and other operational needs. Employees must reside at a location that allows for reasonable response time to workplace reporting requirements. 

Division Overview

 OOD’s Bureau of Vocational Rehabilitation (BVR) and Bureau of Services for the Visually Impaired (BSVI) provide vocational rehabilitation (VR) services to eligible individuals with disabilities to assist them to attain and maintain competitive integrated employment. OOD works with adults seeking to enter the workforce or retain a job, and with youth beginning at age 14 to assist them as they transition from high school into college and/or the workplace. For more information click here to view the OOD Vocational Rehabilitation Fact Sheet.

Diversity, Equity, Inclusion, and Accessibility (DEIA) Mission Statement

OOD is deeply committed to diversity, equity, inclusion, and accessibility (DEIA) and is actively engaged in continual DEIA improvement. OOD is amongst the top-ranked state agencies implementing DEIA planning and programming into businesses operations and services. We strive to hire, sustain, and promote a workforce that not only embraces this mission but is also reflective of the rich diversity of the Ohioans we serve. OOD is intentional in cultivating an inclusive, diverse, equitable, and accessible environment where all voices are heard, respected, and valued, as demonstrated by the way we treat all individuals.

If you require an accommodation based on a disability for any step of the selection process, please contact OOD.DiversityandInclusion@ood.ohio.gov so proper arrangements can be made. Opportunities for Ohioans with Disabilities is an Equal Employment Opportunity Employer.

Application Requirements

Please ensure your online application clearly indicates how you meet minimum qualifications (MQs). Applications that fail to demonstrate how they meet minimum qualifications will not be considered. If you meet MQs due to college courses, a degree, and/or relevant licensure, you must submit a copy of your unofficial transcript by the posting deadline by attaching directly on the Additional Attachments section of the application (Step 7) or via email to OOD.TalentAcquisition@ood.ohio.gov.

“See resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be supported by the work experience/education sections of the application.

Applicants can check their application status and all vacancy-related email correspondence on “My Jobpage.” On the Careers.Ohio.Gov job search webpage, once signed in the link to My Jobpage is displayed under the TeamOhio logo. Applicants who require technical assistance (e.g., issues logging in or other system-related issues) should contact careers@ohio.gov

Selection Process

This position shall be filled in accordance with the provisions of the SEIU/1199 Collective Bargaining Agreement. The selection process consists of an online assessment and a remote structured interview. All communications are sent via email. Candidates should make sure their account contains an email address that is checked regularly including checking junk and/or spam.

Background Check

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration. 

All final applicants tentatively selected for this position may be required to complete and pass a urinalysis to test for restricted substances as a condition of employment. Testing will also be performed for the presence of marijuana. An applicant with a positive test shall not be offered employment unless the applicant submits medical documentation of legally prescribed medications or a recommendation for medical marijuana. An applicant with a positive test result will not be considered for any position with the State of Ohio for a period of one year. 

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

  • Medical Coverage
  • Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
  • Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
  • Childbirth, Adoption, and Foster Care leave
  • Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
  • Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

24 months experience in the delivery of vocational rehabilitation services (e.g. job development, certified vocational evaluator, vocational specialist).

-Or Bachelor's degree in vocational rehabilitation counseling, counseling, social work, psychology, disability studies, special education, business administration, human resources, economics or related rehabilitation or human services area.

-Or equivalent of education and/or experience per Minimum Class Qualifications noted above

Note: Education & experience per Code of Federal Regulations Title 34-Subtitle B-Chapter III-Part 361-Subpart B-361.18 

Job Skills: Vocational Rehabilitation, Human Services, Customer Service, Public Relations, Computer Literacy, Collaboration, Intercultural Communication, Organizing and Planning, Time Management, Analyzation

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.