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Description

 

Requirements:

  • Bachelor’s Degree preferred, with a focus on technical fields or related disciplines
  • Minimum 5 years of management experience, preferably in Sales/Marketing or Operations Management
  • Minimum 2 years of experience in service center operations, with expertise in HVAC, Plumbing, or maintenance
  • Proficiency in accounting, including P&L management and budgeting
  • Strong interpersonal and communication skills
  • Ability to work with all levels of management
  • Self-motivated with excellent motivational skills
  • Proficient in multitasking, time management, and analytical skills
  • Computer proficiency, especially in Microsoft Office
  • Location: Lima, OH

Essential Duties and Responsibilities:

  • Oversee production and operations with specific attention to service-related activities such as HVAC, Plumbing, and maintenance
  • Drive business growth and profitability through efficient management of service operations
  • Safeguard branch assets and manage profit and loss activities, with a focus on service-related revenue streams
  • Monitor and control overtime and temporary labor usage, particularly in service departments
  • Ensure staff delivers exceptional customer service in service-related interactions and evaluate staff performance in this area
  • Motivate and recognize branch personnel contributions to foster a team culture, emphasizing the importance of service excellence
  • Conduct financial analysis and implement corrective actions as needed, with particular attention to service-related revenue and expenses
  • Manage delivery and service call routing efficiently, optimizing schedules to maximize productivity and customer satisfaction
  • Achieve sales targets for service contracts and related offerings, and prepare forecasts and budgets accordingly
  • Supervise branch payables, inventory, and receivables, with a focus on service-related materials and supplies
  • Stay informed about local market competition, particularly in the service sector, and adjust strategies accordingly
  • Recruit, select, and develop branch employees, with an emphasis on technical skills and service expertise
  • Enforce company policies and safety guidelines, with particular attention to service-related safety protocols
  • Provide training and coaching to employees, with a focus on technical skills and service excellence
  • Support production supervisor and assist in administrative tasks, particularly those related to service operations
  • Handle paperwork related to insurance reporting, with a focus on service-related incidents and claims
  • Wear designated company uniform as required, particularly in service-related roles
  • Optimize branch efficiency through automation and consolidation of duties, particularly in service-related processes

Physical Requirements:

  • Equal amounts of time spent walking, standing, and sitting, with occasional lifting of service-related equipment or materials
  • Hand movements include typing, grasping, and holding, particularly in service-related tasks
  • Ability to communicate effectively with customers and peers, particularly in service-related interactions
  • Wear personal protective equipment, when necessary, particularly in service-related activities

Total Compensation:

  • $65k-$70k/ year + bonus potential + company car

Benefits:

  • Medical, Dental, Vision
  • 401(K) match
  • Product Discounts
  • Paid Time Off
  • Company car
  • Annual Bonus

Culligan has over 88 years of experience in water treatment systems design and distribution. We are an Equal Opportunity Employer committed to a diverse workforce.

Equal Opportunity Statement:

Culligan by WaterCo makes employment decisions in a non-discriminatory manner, without regard to race, color, religion, national origin, sex, marital status, disability, sexual orientation, gender expression, veteran status, age, FMLA status, or any other unlawful factor.