Event Support Technician

Build a Bigger, Better, Bolder Future:

Imagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Little Caesars is a company where our colleagues make an impact.

Your Mission:

The LCE Sports & Entertainment I.T. team, supports technology operations and events for Pine Knob, Michigan Lottery Amphitheatre, Meadowbrook Amphitheatre, Fox Theater, City Theater, Comerica Park, and Little Caesars Arena.  The Event Support Technician plays a critical role in the success of every event, and offers an exciting opportunity in a unique area of I.T.

How You’ll Make an Impact:

On-site tech support for all events, at any one of our venues.

Perform load-in responsibilities needed by the touring concert, along with venue wake up for any event.

Support various venue technologies, applications, and corporate users and visiting guests.

Assist with the seasonal opening and closing of the outdoor amphitheaters.

Work in collaboration with the food & beverage partners to troubleshoot concessions and retail terminals.

Pull, terminate, and repair Ethernet cable as needed.

Perform venue technology conversions on a per-show basis.

Must be available to work nights, weekends, and holidays.

Performs other duties as assigned.

Who You Are:

Associate Degree or higher in Information Systems, Computer Science or related experience

1 year working in a technology support role.

A+, Net+, certifications or equivalent experience.

Demonstrates excellent customer service skills. Experience in a customer service role is a plus.

Ability to troubleshoot network connectivity, and communicate with network engineering team to resolve issues.

Proficient with Windows 7 & 10, and mobile OS (Android & iOS)

Ability to troubleshoot issues independently & within a team support structure.

Pull and terminate Ethernet cable as needed on a per-show basis.

Operates with a sense of urgency.

Strong work ethic and willingness to get the job done.

Experience working with Sports Broadcast Production technology a plus

Experience working in live events

Experience managing projects and personnel

Networking and Server knowledge

Experience in Windows Server Intermediate knowledge of task execution within VSpehere Linux OS(s) AZ Azure Cloud Fundamentals

Where You’ll Work:

Must be available and willing to work extended and irregular hours as needed including nights, weekends, and holidays, in order to meet business needs.

Exposure to high noise level

Frequent visual/auditory attention

Willing to travel between venues and attend frequent league meetings out of state.

Ability to lift 50lbs.

Required to work at all venues within the state hired.