Inn at Bay Harbor is a Marriott Autograph Collection Hotel nestled on the shoreline of Lake Michigan. It is a place and experience that is Exactly Like Nothing Else.
This is a part-time position that pays $20.00 per hour. The Night Auditor will be responsible for handling front office reception and administration duties overnight. This includes, but is not limited to: warmly greeting each and every guest and colleague, answering phones, handling company inquiries, completing guest registration and room assignment, as well as cashier work. Candidate must possess ability to handle a variety of tasks/requests at one time, and the ability to deal with a diverse set of individuals. Patience and politeness is key. Computer literacy and willingness to learn new computer systems is expected.
Responsibilities
- Welcome, greet and make guests feel comfortable and valued for the duration of their visit.
- Properly perform check-in/check-out procedures in regards to guest accounts.
- Keep accurate account of monies in cash drawer.
- Answer phones.
- Respond promptly and courteously to any guest request.
- Keep professional attitude and demeanor during all guest interactions.
- Demonstrate a working knowledge of resort services/functions and community events, including details such as: dates/times/locations.
- Print daily reports for each hotel department and deliver accordingly.
Qualifications
- Must be available weekends, weeknights, and holidays.
- Applicants must be 18 years old.
- Long periods of standing required.
- Computer skills are mandatory.
- Position includes an increased pay differential.