Development Coordinator

Position Type: Full-time, Regular

Overtime Status: Exempt

Reports To: Annual Fund Manager

Direct Reports: None

Department: Development

Primary Location: Food Club & Opportunity Hub

Compensation & Benefits: $43,000 - $48,000, eligible for full-time benefits

Summary

As a key member of the Development team, the Development Coordinator supports the philanthropic fundraising efforts of our organization. The Coordinator leverages data resources and maximizes donor relationships to advance Community Action House’s mission and community-facing work. This role is accountable for the quality and integrity of the donor database and leads gift entry, gift acknowledgements and supports donor communications at a high level. 

Responsibilities & Essential Duties:

Database Management

• Actively improves the quality and hygiene for Community Action House’s donor database to sustainably mature the Development teams revenue strategies and revenue goals.
• Analyzes data to help fine-tune donor cultivation, solicitation and stewardship efforts.
• Supports teammates in timely preparation of donor correspondence, including gift acknowledgements, electronic and printed solicitations, and donor communications.
• Coordinates goals with Development and Communications team members to maximize database functionality.
• Creates donation pages and campaigns in the donor database, collaborates with Communications to ensure pages remain on brand for external users.
• Leads on data and gift entry, including in-kind, third party, ACH, cash and credit card payments.
• Manages the implementation of our donor database, and supports cross team access to donor database, including training staff members on use of database.
• Creates database segments, reports, and campaign lists to support ongoing fundraising efforts.

Administrative Support

• Supports the Vice President of Development and Development Team through account and activities creation and management in the donor database.
• Maintains calendars for the Development Team and the team’s leadership through timely scheduling.
• Acts as primary support to Development team functions through a combination of ongoing and special projects.
• Creates and distributes financial reports via the donor database to support metrics tracking efforts of the Vice President of Development and Annual Fund Manager..
• Assists Development team with the creation and distribution of sponsorship requests, mailed invitations, and event and appeal communications as needed.
• Monitors external donor email inbox, requiring discernment in distributing and solving giving requests.
• Assists with failed fundraising payments and works to correct any errors or issues.
• Partners with the Business & Finance team to reconcile donor donations and pledges monthly.

Education & Experience

• 1+ years of relevant experience required
• Some college required. Bachelor's Degree preferred.; or in place of a degree, equivalent years of experience

Qualifications

• Previous database, administrative, accounting, or related experience preferred.
• Highly conscientious with a high attention to detail.
• Proven ability to work independently and manage multiple projects on time.
• Ability to work effectively in collaboration with team members, external donors and partner organizations.
• Demonstrate a genuine passion for our mission and a commitment to upholding our team’s values: Radically Welcoming, Guest-Centered, Lead with Kindness, Curiosity-Driven, Always Improving, Collaborative by Design, Contagious Commitment, & One Team.
• Ability to work effectively in collaboration with diverse groups of people.
• Willingness and interest in continuous learning and adaptation based on your professional interests and organizational needs.
• A high standard of performance and integrity, and ability to lead by example to foster a positive workplace culture.
• Proficiency in clear and effective written and verbal communication, and ability to develop trusting professional relationships.