You are viewing a preview of this job. Log in or register to view more details about this job.

Program Desk Attendant Intern

YMCA of the Rockies
Email

POSITION SUMMARY:

The Program Desk Attendant is responsible for providing excellent customer service to guests and members at the Snow Mountain Ranch Program Building. Daily responsibilities of Program Desk Attendants include opening and closing the building; managing a cash drawer and our online sign up system; being knowledgeable on and sharing information about our Programs, our Association, Rocky Mountain National Park, and local community; and promoting current and future activities and offerings across the Y.

 

OUR CULTURE:  
We firmly believe in our mission of putting Christian principles into practice through programs, staff and facilities in an environment that builds healthy spirit, mind and body for all. We count on our staff to provide extraordinary experiences for our guests and for each other and we expect constant demonstration of our core values of caring, honesty, respect, responsibility and faith.

 

ESSENTIAL FUNCTIONS:

  • Use computer and phone systems to assist guests in signing up for activities, sell merchandise, check out equipment, and run daily reports
  • Communicate with all guests in a mature, responsible fashion
  • Make change and balance cash boxes
  • Responsible for stocking merchandise and cleaning of Sweet Memorial Program Building
  • Facilitate family programs as needed
  • Remain flexible and positive in a fast-paced work environment
  • Predict, prevent, identify and respond to safety issues
  • Participate in daily cleaning of program buildings as assigned
  • All other duties as assigned, including working in other departments

 

REQUIREMENTS/QUALIFICATIONS:

  • Must be at least 18 years old
  • Must be fluent in speaking English
  • Must possess current Adult and Pediatric First Aid and CPR/AED certifications

 

WORK ENVIRONMENT & PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 

  • Able to work in a shared office environment
  • Comfortable working alone in a large building overnight
  • Able to remain calm and use good judgment during stressful events, such as medical emergencies, and to summon/coordinate appropriate resources when needed
  • The noise level in the work environment is usually low to moderate but may be high at times
  • Be able to lift 50 pounds or more up and down stairs; walk without tiring at an altitude of 8000 feet
  • Stamina to mostly stand during an 8-hour shift
  • Be able to bend, stoop, kneel, walk, and vacuum
  • Be able to shovel snow off sidewalks around the building in cold weather outdoors