Director of Primary Care

Position Summary

Upholds the mission of the organization by assuring the delivery of primary care that is evidenced-based, satisfying to patients, and cost-effective; promotes a fiscally sound organization.

Essential Duties and Functions

Quality of Care:

1. Facilitates dialog and communication in order to fulfill goals.
2. Provides evidence-based primary care directly to patients carrying out all responsibilities as outlined in the job description of CRNP, including adherence to Clinical Practice.
3. Ensures staff in the Primary Care Department receive best practice updates and trainings specific to their roles and skill levels.
4. Responds to new trends in healthcare and opportunities for service expansion as feasible and when benefitting the community’s needs.
5. Manages Primary Care Population Health management

Guidelines and Productivity Standards:

1. Responsible for hire, orientation, evaluation, and termination of all Nurse Practitioner and RN staff.
2. Responsible for Nurse Practitioner office coverage and on-call scheduling.
3. Responsible for site level FTE balance and empanelment for Nurse Practitioners.
4. Disseminates clinical practice information to Nurse Practitioners, Practice Managers,and Medical Assistants.
5. Acts as liaison and partner to Operations Director concerning OSHA, FTCA, and other governing regulations relative to Primary Care services.
6. Facilitates monthly NP meetings, PM meetings biweekly in conjunction with Associate Director of Primary Care, and Care Management meetings monthly.
7. Assures that primary care meetings are held at other sites at least monthly
8. Acts as liaison to Operations Director concerning the functioning and evaluation of front desk staff.
9. Oversees CQI Committee: assures that primary care is monitored for adherence to Clinical Standards and addresses deficits.
10. Provides oversight of medication supplies, inventory, and utilization.

Administrative:

1. Serves as a member of the Senior Leadership Team
2. Assures that the centers uphold requirements of partnered organizations such as The Family Planning Council, Reach Out and Read, Health Federation
3. Ensures compliance with the Vaccines for Children program including training of staff, coordination of audits, and oversight of improvement plans for each site
4. Ensures compliance with the Access Matters program including training of staff, coordination of site visits, and adherence to counseling and prescribing guidelines
5. Collaborates with Network Executive Director in relation to fostering new partnerships with organizations that will result in improved services for patients

Supervision of Staff:

1. Direct supervision of all RNs and CRNPs; conducts monthly reflective supervision sessions, performs formal review annually.
2. Assigns Lead NP to each site and delegates responsibilities as outlined in job description.
3. Collaborates with Operations Director, Associate Director of Primary Care and CFO concerning performance of front desk staff.

Fiscal Soundness:

1. Sets productivity standards in collaboration with Network Executive Director.
2. Interfaces with administrative staff concerning the creation and dissemination of Nurse Practitioner productivity reports at least quarterly, addresses deficits.
3. Ensures staff are adequately trained on billing and coding procedures, assessed and updated at least twice yearly.
4. Liaisons with all payors in communication with CFO and Billing Department, represents FPCN at all PCMH regional meetings
5. Manages departmental budgets in conjunction with site leadership and CFO.

Qualifications

• 3 - 5 years of experience in management
• at least 5 years of practice as a Nurse Practitioner
• Experience working in a community-based organization a plus
• Commitment to serve underserved populations
• Current Pennsylvania state RN license
• Current Pennsylvania CRNP license
• Master’s Degree in Nursing or a Management field
• Current CPR Certification
• COVID Vaccination