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Workforce Program Supervisor

Clackamas County

Job ID: 107430

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Limited Term

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service
• Professionalism
• Integrity
• Respect
• Individual accountability
• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT.

https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring.
We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on May 8, 2024.

We will be hosting an informational session during the opening of this recruitment. Please feel free to join and hear about this position and the opportunities we have to offer. Details are below.

INFORMATIONAL SESSION:

Would you like to learn more about this opportunity, working for the CFCC team and this position in more detail, our commitment to customer service & the community, and being part of Clackamas County?

Please consider joining the upcoming virtual information session to learn more about this great opportunity. For additional information, please contact Lindsay White, Recruiter at mailto:LWhite@clackamas.us

Monday, May 6th from 12:00pm (noon) - 1:00pm:

https://clackamascounty.zoom.us/j/89897529512

PAY AND BENEFITS

Annual Pay Range: $77,347.18 - $104,419.12

Hourly Pay Range: $37.186144 - $50.201498

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle.

Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions are detailed below.

Generous paid time off package, including:

• 16 hours of vacation accrual per month

• Eligible newly hired employees will have the one-time option to frontload their first year of vacation accruals in compliance with http://dochub.clackamas.us/documents/drupal/a51ff5d3-d243-49ba-aa11-15324f4c0bf8! This means you have access to vacation time at time of hire.

• 8 hours of sick accrual per month
• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

• Employer-paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)
• OPSRP members get vested after five years of contributions or when they reach age 65

• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage
• A Choice of Dental Plans
• Robust EAP and wellness programs, including gym discounts and wellness education classes
• Longevity pay
• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan
• A variety of additional optional benefits (see links below for additional information)

This is a full time non-represented group 2 County position

https://dochub.clackamas.us/documents/drupal/89bed039-1cd2-4362-87d1-58972a37473b

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS

Join a team that values teamwork, initiative and exceptional service! Come help us build community partnerships and provide unique services to Clackamas County residents.

The Workforce Program Supervisor (Human Services Supervisor) will provide leadership and supervision to a dynamic team operating multiple employment programs with differing eligibility criteria and compliance requirements. The most critical component to success in this role is an individual who can quickly learn complex program requirements and assist in developing systems, staff training and reporting processes. This position requires initiative, critical thinking, collaboration and the ability to manage several projects simultaneously.

This is a limited term position that will end September 30, 2026.

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of six (6) years of related experience that would provide the required knowledge and skills to perform the responsibilities of this position.
• Experience working effectively with complex eligibility requirements, documentation and related compliance requirements.
• Experience hiring, training, supervising and supporting staff.
• Ability to prepare clear, accurate and concise reports in a timely manner.
• Strong computer skills, including Word, Excel, PowerPoint and database management applications.
• Experience gathering, interpreting and reporting data.
• Effective verbal and written communication skills.
• Experience with leading organizational development activities (e.g., quality improvement, change management, performance management) and compliance reviews.
• Must pass a post-offer, pre-employment drug test. https://dochub.clackamas.us/documents/drupal/69fd8013-4594-4afd-bee9-f1e0aeab42ea
• Must pass a criminal history check which may include national or state fingerprint records check.
• Driving is required for County business on a regular basis or to accomplish work. Incumbents must possess a valid driver's license, and possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

Preferred Special Qualifications/ Transferrable Skills:*

• Demonstrated experience practicing Trauma Informed Supervision.
• Experience leading federal grants.
• Experience working in self-sufficiency programs and/or programs serving vulnerable populations.
• Experience with public relations and outreach activities.

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Duties may include but are not limited to the following:

1. Plans and coordinates the activities of a human service program or project; develops work plans, assigns case loads, allocates resources and develops schedules to accomplish program goals.

2. Monitors and evaluates effectiveness in meeting established objectives of program and clientele; develops and implements procedural improvements and recommends policy changes to higher level management.

3. Hires and supervises professional and/or technical staff to provide quality service to citizens and County staff; prepares performance evaluations; recommends and administers progressive discipline; conducts and/or facilitates staff training and development programs; promotes cooperative team efforts among staff and with other County departments.

4. Provides direction to staff on complex technical or procedural issues; makes or reviews decisions on difficult case problems; maintains or reviews client case files.

5. Coordinates the activities of the program/project with other human service programs within assigned department and other community and government agencies; serves as liaison to private industry.

6. Assists in preparing and updating budgets and grant proposals; manages budget/grant funds and authorizes/reviews limited program expenditures; gathers and compiles data and prepares reports.

7. Conducts public relations and outreach activities; recruits volunteers and donations; develops resources within community and private organizations; provides program information to the public, community groups and agencies; prepares or reviews flyers, brochures, newsletter articles, classified advertisements, press releases and correspondence.

REQUIRED KNOWLEDGE AND SKILLS

Working knowledge of: Principles, methods, trends, practices, and techniques in a specific area/field relevant to assigned program; principles and practices of public administration, including organization design, budget/grant administration and supervision; needs of individuals with limited economic and social resources; principles and techniques of supervision; participative management theories; community resources; case management methods and techniques; office equipment, including personal computers and software programs.

Skill to: Plan and coordinate a human service program; effectively develop and utilize available staff, program and community resources; communicate effectively, both orally and in writing; relate to a wide range of clients, personnel, professional staff and community representatives; interpret policies and develop corresponding procedures; gather and evaluate data; direct staff in continuous efforts to improve quality productivity and effectiveness; incorporate team participation in decision making; make program and customer service decisions based upon best practice and trends; respond to changes desired by citizens and County staff; establish and maintain effective working relationships with community private and government agencies, County employees and the public; prepare and deliver oral presentations before public groups; operate computer software and other office equipment.

WORK SCHEDULE

This position is included in the County's alternate workweek program, working 40 hours during a standard workweek of Monday through Thursday (Fridays off). Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

This position is designated as on-site/in-person. It is expected that the selected candidate will perform duties at the specified on-site work location.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420 000 residents.

http://www.clackamas.us/

http://www.clackamas.us/onboarding/

https://www.mthoodterritory.com/

ABOUT THE DEPARTMENT

The Children, Family and Community Connections (CFCC) Division of the Department of Health, Housing and Human Services (H3S) provides a range of programs and services to improve the wellbeing of Clackamas residents. These include employment services, mediation services, the Early Learning Hub, parenting education, preschool placements, substance abuse prevention and family violence prevention and services.

https://www.clackamas.us/cfcc

Children, Family and Community Connections (CFCC) is a Division of the http://www.clackamas.us/h3s/

Health, Housing, and Human Services (H3S) consists of six divisions, dedicated to ensuring health families and strong communities in Clackamas County.

Mission Statement: We lead and learn with equity in serving individuals, families, and communities by providing access to high quality healthcare, housing, and services that strengthen social and economic resilience.

Vision Statement: Individuals, families, and communities are resilient and thriving.

H3S is committed to improving programs and ensuring better outcomes for the people served, and focuses on the following goals:

• EMPOWERED AND THRIVING STAFF - H3S staff are empowered, engaged and have a sense of belonging while being valued and supported to thrive.
• EQUITY DRIVEN SERVICES - H3S promotes and provides accessible, equitable and culturally responsive services.
• ORGANIZATIONAL EXCELLENCE & CONTINUOUS QUALITY IMPROVEMENT - H3S operates consistently, efficiently and effectively as a cohesive department, using our individual and collective skills and expertise.

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

https://www.clackamas.us/des/jobs.html

https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITING QUESTIONS?

Lindsay White, Recruiter
mailto:lindsaywhi@clackamas.us

To apply, visit https://apptrkr.com/5207054

https://www.jobelephant.com/

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