Sales Specialist Intern

Job Title: Sales Specialist Intern

Location: Grand Rapids, MI

Department: Sales

Status: Part-time (20 hours/week)

Industry: Healthcare

Company Overview:

Alliant Biotech is located in Grand Rapids, MI, and is an orthopedic solutions provider offering knee implants and instruments backed by 20 years of research, fueled by a passion to improve patient’s lives, and centered on timeless fundamentals. Our agility and velocity deliver solutions driven by orthopedic surgeons, including new, life-changing biotechnology products. This medical device sales role is part-time, starting immediately through the summer, and reports directly to the Director of Marketing.

Internship Purpose:

Join our dynamic team as a Sales Specialist Intern, where you will support our orthopedic instrument sales efforts. This internship provides an excellent opportunity to gain hands-on experience in a rapidly growing field within the healthcare industry.

Key Responsibilities:

• Support sales operations by learning and understanding our diverse product line and contributing to sales strategy and execution.
• Engage proactively with potential clients through cold calling and other direct communication methods to generate new leads and sales opportunities.
• Maintain a persistent approach to follow-ups and customer interactions, ensuring that every lead is thoroughly pursued.
• Identify contact information from a list of businesses and cold call.
• Utilize manual tracking system for sales funnel.
• Capture and process requests for quotes from customers, ensuring timely and accurate provision of quotes.
• Follow up with customers to address queries, confirm orders, and ensure satisfaction with provided quotes and services.
• Communicate effectively with customers and partners via phone and email, ensuring high-quality service and fostering positive experiences.
• Assist in customer follow-ups to maintain relationships and ensure satisfaction with our products and services.
• Process customer inquiries and orders with high accuracy and efficiency.
• Participate in training sessions to develop product knowledge and enhance sales techniques.
• Provide weekly reporting of sales activity and success.
• All other duties as determined by the Director of Marketing.

Ideal Candidate Profile:

• Currently pursuing a degree in Business, Marketing, Healthcare Administration, or a related field.
• Strong interest in sales and customer relationship management.
• Excellent communication skills, both oral and written.
• High attention to detail and the ability to work effectively under pressure.
• Proactive and eager to learn in a fast-paced environment.
• Available to work approximately 20 hours per week.

Personal Attributes:

• Persistence and Perseverance: We are looking for someone who does not easily give up and who continues striving towards goals despite challenges.
• Drive: Ideal candidates are highly motivated and consistently demonstrate a strong desire to succeed.
• Communication Skills: Must be comfortable engaging with a diverse range of individuals, able to talk to anyone from clients to senior management with confidence.
• Proactive in Sales: You should be fearless in making cold calls, capable of initiating new customer relationships, and adept at opening doors to new sales opportunities.

Benefits:

• Flexible schedule.
• Opportunity for hands-on learning and growth within the healthcare and sales fields.
• Invaluable experience working with medical products.

Compensation:  $18 - $20/hour, commensurate with experience.

Commitment to Diversity:

Alliant Healthcare Group and its affiliates are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.