Supervisor of Nurses, Correctional Health Services

About:

NYC Health + Hospitals is the largest public health care system in the nation. We are a network of 11 hospitals, trauma centers, neighborhood health centers, nursing homes, post-acute care centers, and correctional health services. We are a home care agency and a health plan, MetroPlus. Our health system provides essential services to 1.4 million New Yorkers every year in more than 70 locations across the city's five boroughs. Our diverse workforce of more than 42,000 employees are uniquely focused on empowering New Yorkers, without exception, to live the healthiest life possible. Visit us at nychhc.org and stay connected on facebook.com/nycHHC or Twitter@hhcnyc.

NYC Health + Hospitals/Correctional Health Services is one of the nation’s leading correctional health care systems in quality of and innovations to care, and access from pre-arraignment through compassionate release. In-jail services include medical, nursing, mental health, substance use treatment, social work, dental and vision care, discharge planning, and reentry support. In addition to providing direct patient care in the jails, CHS leverages the resources of the nation’s largest municipal health care system to help discharged patients successfully return to their communities. CHS is also a pivotal partner in New York City’s criminal justice reform efforts. 

Summary of position: 

The Patient Care Coordinator (PCC)/Supervisor of Nurses (SON diagnosis and treats human responses to actual or potential health problems through such services as data collection, physical assessment ,case-finding,  health teaching, health counseling                     and provision of care supportive to /or restorative of life and well-being as data collection, physical assessment, health teaching, health counseling, and provision of care supportive to or restorative of life and well-being and executing medical regimens prescribed by a licensed physician, dentist or other health care provider legally authorized under this title and in accordance with the commissioner’s regulation. Under the guidance of the On-Site Assistant Director of Nursing (OS-ADON), the Patient Care Coordinator/Supervisor of Nurses is responsible for directing and administering nursing care to patients. The/he/she coordinates activities through collaboration with physicians, administration, pharmacy, clerical, and correctional staff, etc. They/he/she is guided by a thorough knowledge of principles of nursing based on biological, physical, and psychosocial sciences.  The/he/she possesses a working knowledge of principles of leadership and utilizes that knowledge in guiding and directing nursing staff. They/he/she assists the OS- ADON in ensuring compliance with standards, policies and procedures of NYC Health and Hospital, Correctional Health Services and the Department of Nursing.  They/he/she will be working with adult male and females between sixteen to eighty and infants from birth to one year of age.                                         

Responsibilities include: 

1. Provides direct patient care as necessary. Using the problem-oriented progress notes, written to match each problem documented on the Problem List and organized using the SOAP format.
2. Coordinates the nursing care provided for patients within a given unit by:
   1. Assigning appropriate nursing staff for patient care activities such as admissions, sick call, treatments, medications, punitive segregation rounds, follow-up, etc.  Problems in staffing must be communicated to the On-Site Assistant Director of Nursing.
   2. Utilize therapeutic communication skills and effective interviewing techniques to elicit pertinent historical information and to make appropriate referrals as required. Screen patients with mental health problems in an immediate manner and makes appropriate referral as required.
   3. Making rounds to patient care areas for the purposes of assessing, planning, implementing, documenting, and evaluating unit nursing care delivery.  Assist OS-ADON in staffing needs.  Provides guidance and assistance to nursing personnel in the delivery of patient care.
   4. Assuring continuity of care on other shifts through written and/or    verbal communication. Communicates special care needs of particular patients to the psychiatrist, On-Site Assistant Director of Nursing or the On-Island Administrator.
3. Collaborates with the OS-ADON in the orientation of new staff on the unit. Evaluates the new nurse on an ongoing basis; writes a formal evaluation at the end of the probation period, and makes recommendations to the OS-ADON.
4. Evaluates and provides feedback to staff on an ongoing basis and in an annual formal evaluation conference.  Collaborates with the OS-ADON and/or Deputy Director of Nursing.  Provides appropriate documentation and records of nursing personnel activities.
5. Identifies staff development needs and plans strategies to meet the needs in collaboration with available nursing resources.
6. Conducts meetings with his/her staff, in collaboration with the On-Site Assistant Director of Nurses, to share information, discuss problems and potential solutions, and to promote cooperative professional relationships among the staff.
7. Monitors the quality of patient care through quality assessment -improvements mechanisms.
8. Communicates, documents and collaborates on an ongoing basis, with the On-Site Assistant Director of Nursing concerning patient care and unit administration.

COORDINATOR / SUPERVISOR RESPONSIBILITES:

1. Coordinates the intra-disciplinary team providing comprehensive patient care.
2. Familiarizes self with and participates in defining, maintaining and Interpreting standards of nursing practice through the application of nursing policies and procedures according to Correctional Health Services, NYC Health & Hospital
3. Identifies those components of the nursing plan, which may be delegated to allied nursing and other non-professional personnel, and provides teaching, guidance and supervision as necessary.
4. Assists with the unit orientation of nursing personnel through participation in the precepting function.
5. Counsels nursing staff and directs information to the On-Site Assistant Director of Nursing. Provides documentation as needed on a timely basis.
6. Supervise all care provided by LPN’s/NAs and assumes other related responsibilities as required.
7. Administer medication in a safe and efficient manner consistent with prescribed orders, mouth checks, and established standards.
8. Participates in a system of ongoing monitoring activities, including peer, content, and quality reviews to ensure delivery of quality care.  Makes recommendations for change where problems are identified.
9. Continues professional development through:
   1. Participation in the evaluation process.
   2. Formal undergraduate, graduate and post-graduate courses.
   3. Attendance at continuing education programs sponsored by community and
   4. other health agencies.
   5. Participation in unit conferences and staff development programs.
   6. Participates in projects and research activities that identify patient care needs.
10. Shares with peers the knowledge that is gained at continuing education Programs

CARE OF THE ENVIRONMENT

1. Contributes to an environment that is conducive to meeting patients’ needs by taking initiative in maintenance of supplies and equipment.
2. Demonstrates awareness of the correctional health environment through observance of security regulations and appropriate care of contraband.
3. Contributes to maintenance and/or improvement of the unit morale by:
   1. Utilizing established channels of communication.
   2. Recognizing, accepting, and respecting people as individuals.
   3. Demonstrating concerns for unit and patient needs over a 24hour period.

HUMAN RELATION SKILLS:

1. Assists other employees where needed.
2. Is responsible and cooperative with supervisors, fellow associates, patients, visitors, and Department of Corrections personnel.
3. Maintains friendly working atmosphere.
4. Maintains professional demeanor.
5. Maintains professional appearance and adheres to uniform policy of Department of Nursing.
6. Accepts constructive criticism as evidenced by appropriate changes in behavior.
7. Utilizes established channels of communication.
8. Recognizes, accepts, and respects people as individuals.
9. Recognizes limitation and seeks assistance appropriately.

EMERGENCY RESPONSE 

• Responding to/addressing medical emergencies, such as falls, heart attacks, strokes, and burns as well as recovering post-operative patients
• Evaluate a patient’s condition in order to determine the right course of treatment
• When clinically indicated, provide care, such as CPR, AED, prevent shock, control severe bleeding, prevent spinal damage, etc.
• Monitor patient’s condition and keep it stable while in route to the clinic
• Aid in the preparation of the transfer of patients by Urgicare and/or EMS to the emergency units or hospitals
• Document medical treatment given to the patient
• Keep the equipment clean after use; check and replace damaged and used supplies.
• Collaborate with pharmacy to replenish supplies.

WORKING CONDITIONS:

• Clinic and Infirmary environment. Constant standing, walking:
  • Frequent bending, lifting and reaching: Occasional sitting.

ADA REQUIREMENTS:

• Heavy Work: Exerting up to 100pounds of force occasionally and/or 50 pounds of force frequently, and /or up to 20 pounds of force constantly to move objects.

Department Preferences: 

• Demonstrate commitment to continuing professional development through attendance at continued education programs and participation in a professional /organization committees/council.
• Has three years of current professional nursing experience in a correctional setting or three (3) years of professional psychiatric nursing experience in an ambulatory/ hospital, clinic, alcohol/drug rehabilitation unit or nursing convalescent home, crisis intervention experience is preferred.
• Demonstrated clinical competence and leadership traits (e.g. decision-making ability and skills in problem-solving, communication, priority-setting, and interpersonal relationships)

Qualification Requirements: 

For individuals holding an unrestricted registered professional nursing license BEFORE July 1, 2020 in New York State, another state or United States territory:

1. A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and
2. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA); and
3. Three (3) years of experience as a registered nurse

For individuals issued a registered professional nursing license on or AFTER July 1, 2020, based on expected implementation of Chapter 502 of the Laws of 2017 and Chapter 380 of the Laws of 2018:

1. A valid New York State license and current registration to practice as a Registered Professional Nurse in New York State; and
   1. A Bachelor’s of Science degree in Nursing or higher (or other nursing degree, as identified by NYS Education Department including Master of Science in Nursing, Doctor of Nursing Practice, Doctor of Philosophy Degree in Nursing or Doctor of Nursing science) from an accredited college or university, registered with the NYSED; or
   2. Obtains a Bachelor’s of Science Degree in Nursing or higher, as described in “a” above, within ten (10) years of the date of initial licensure; and
2. Holds, or obtains through facility orientation, a valid and current certification in Basic Life Support (BLS) through the American Heart Association (AHA); and
3. Three (3) years of experience as a registered nurse.