Food Club Mobile Market Coordinator
Position Details
Position: 32 hours/week, Full time, hourly non-exempt, Weekend & Evenings required on a rotating schedule
Reporting to: Assistant Director of Food Access
Compensation: $19-$22 per hour
Benefits: Full-time positions qualify for a comprehensive benefits package.
Position Term: This position is funded through a 13-month grant cycle, from April 2024 - June 2025. There is potential for position renewal based on new funding and partnership acquisition.
About the Position
The Food Club Mobile Market Coordinator will work to increase fresh food access across the greater Holland community, especially among transportation-challenged and low income service populations. The Coordinator will be focused on launching a new program service, the Food Club “Fresh Express”, or Mobile Market, providing high-quality fresh food access through a mobile truck shopping model. Initially, this position will work closely with the Assistant Director of Food Access to launch the program, working closely with the Food Club Operations Lead and Inventory and Warehouse Coordinator.
This position will be responsible for ensuring the daily operations of the service, including high-quality customer experience, stocking and merchandising of products, transportation and scheduling, and coordinating onsite auxiliary services with other teams and partners. English fluency and working proficiency of spoken Spanish strongly preferred.
Regular Tasks in this Role
- In close partnership with program leadership, plan initial program offerings, program communication and marketing strategy, and strategic program expansion plan
- Identify potential new sites and develop and maintain relationships with different sites and program partners
- Coordinate a monthly route and schedule
- Create and distribute program promotional materials, in partnership with Communications Team
- Manage daily program operations - including stocking and merchandising of products, sales and technology systems, and ensure excellent customer service
- Coordinate and work alongside Volunteers to perform daily program operations
- Collaborate with other internal teams and partner agencies to coordinate and optimize additional onsite programming, such as nutrition education and resource navigation
- Record and manage program outcomes, outputs and metrics
Qualifications
- 1 or more years of relevant experience and/or education in community direct service or programming with a particular focus on engaging with low-income populations. Relevant experience or education includes, but is not limited to: Social Work, Dietetics, Nutrition, Health Coaching, Public Health, Environmental Science, Food Systems, Sociology, Health Education
- Highly collaborative, with the ability to build and cultivate strong working relationships with peer organizations, guests, stakeholders, and volunteer partners.
- Proven ability to take initiative, prioritize, and manage multiple tasks at once without direct supervision.
- Proven responsiveness to guest, partner and volunteer needs, and focused on providing excellent customer service.
- Strong work ethic, high energy and passion for CAH’s mission and programs.
- Integrity, positive attitude, and self-directed, with a strong commitment to continuous improvement.