Social Worker / Behavioral Health Therapist / Patient Care Manager

1. Supports the True North Values of Munson Healthcare including:

     A.Patient at the center of what we do 

     B.Safety 

     C.Health Care Team 

     D.Quality 

     E.Operational Performance

1. Promotes personal and patient safety.

1. Embraces and supports the Performance Improvement philosophy of Munson Healthcare.

1. Practices effective customer service/interpersonal skills at all times.

1. Provides individualized treatment services that are evidence-based to improve health, wellness, and quality of life for patients.

1. Provides clinical coverage for treatment groups/psycho-educational sessions as needed to support the clinic needs.

1. Demonstrates competency through the annual discussion process, patient

      feedback, clinical staff dialogue, performance appraisals and staff education.

1. Completes all documentation within the timelines requirements of the treatment process in accordance with hospital, departmental, and regulatory agency requirements. This documentation includes all treatment authorizations as needed to receive approval for services.

1. Demonstrates knowledge, skills, and ability to effectively respond to behavioral health crises and make appropriate recommendations.

1. Co-creates individualized care plans with patients with measurable outcomes and provides care coordination as needed with community resources and other providers.

1. Communicates with other members of the health care team through case reviews to   

           ensure a safe continuum of care. 

1. Identifies quality improvement needs and participates in implementing improvements.

13. Maintains effective communications with patients, families, team members and managers as evidenced by mutual support, open communication, trust and support.

14.Promotes good public relations with department personnel, physicians, other referral 

sources, patients, families and the community.

15. Assumes responsibility for continuing education and professional development by attending required in-services and other means of continuing professional education (e.g., readings, classes, workshops).

16. Adheres to all hospital and department policies.

17. Keeps manager and physician informed of activities, decisions and changes in   patients' treatment and/or progress. 

18. Provides the Manager with input regarding competencies and annual discussions, and assists with implementation of hospital and departmental policies and procedures.

19. Performs other duties as assigned.