AmeriCorps Client Service Coordinator - Hurricane Ida Recovery
What would you be doing?
●Identify and support prospective clients, working with them to complete an application for assistance either in person, via phone, or video platforms such as FaceTime or Zoom
● As assigned, assist clients with their application or appeal to FEMA either in person, via phone, or video platforms such as FaceTime or Zoom
● Prepare and present prospective client cases to site leadership for funding and construction
● Assist clients in navigating and applying for external funding to support specific recovery needs
● Manage a caseload of 30-40 clients, acting as a reliable point of contact through their initial application for assistance through the rebuilding process
● Refer clients who are in need of housing, food, or other supports to appropriate service providers. ● Meet weekly with the Client Services Manager to discuss goals, client cases, professional development, and any other issues and be open to feedback and coaching
● Input client data and upload documents into Salesforce and update case notes daily
● Adhere to SBP’s Construction Manual and Safety Protocol and participate in regular safety training
● Participate in September 11th Day of Remembrance and Martin Luther King Jr. Day of Service events, which may take place on a weekend or during holidays and include activities outside of the scope of typical day-to-day functions.
New Orleans members may also serve in SBP’s Opportunity Housing Program in addition to working with home repair clients. The Opportunity Housing Program provides affordable, storm-resilient, energy-efficient homes for sale and rent to lower-income residents, to help them build resilience before disaster strikes. AmeriCorps members will gain valuable experience in how to redevelop neighborhoods and build housing that is affordable and resilient.
SBP AmeriCorps Benefits:
- Monthly stipend of $2,100
- Free individual health insurance
- A housing stipend of $175/month for AmeriCorps alumni
- Relocation reimbursement of up to $500 for eligible members
- Segal Education Award of $6,895 (Can be used as tuition assistance and/or for repaying qualified student loans and is awarded upon successful completion of a 10-month term of service)
- AmeriCorps Childcare Benefits Program
- Student loan forbearance for qualified loans
- Free Mental Health, Financial, and Legal support through the Member Assistance Program
When would you start?
- We have rolling start dates throughout the year! Submit your application now and one of our recruiters can talk to you about upcoming start dates. AmeriCorps team members commit to a 10-month service term.
Want to learn more?
- Watch SBP's Anthem video to hear how we are helping prevent people from reaching their breaking point.
- Watch this video to learn What is AmeriCorps?
As an AmeriCorps member serving with SBP, you will be part of the growing national service movement. You will receive professional development with a dynamic social-impact organization that is pioneering a new model for disaster recovery to support people, especially those who are most vulnerable to the effects of climate change. If you’re committed to learning, have a strong work ethic, and enjoy working with volunteers, we want you on our team!
Apply now at: https://sbpusa.org/join/americorps
COVID-19 Safety Statement: SBP requires COVID-19 vaccinations for all team members. SBP team members closely interact with vulnerable populations. As such, we have an obligation to ensure that no team member poses a direct threat to the health or safety of our clients, themselves, or others in the workplace. All vaccinated team members will be required to submit photocopies of the front and back of their vaccination cards prior to onboarding with SBP.