Amusement Park Rides Operations Intern

Summary

If you want to learn operations, people skills, and business leadership, this is the opportunity for you! This position offers many demanding challenges in a fun and engaging atmosphere. The person in this position will assist the department director in administration and operations in the Rides department of an amusement park. From personnel management to operations and administration, the student will be exposed to many different aspects of park operations. The student will have the opportunity to be part of the planning, preparation, and execution of a full park season. This position involves the management, training, leadership and administration of over 200 employees. The student will have the opportunity to develop and extend leadership, communication, and management skills through extensive contact with department management, leadership, employees, and guests.

The unique nature of an amusement park offers experience in areas applicable to any business, but also valuable experience in an industry that is extremely rewarding.

Roles & Responsibilities

• Help oversee department of over 200 employees

• Develop the knowledge, experience, judgement, and confidence to perform the administrative duties of the Rides Operations Manager

• Provide support for all aspects of the Rides department

• Conduct new employee training and orientation

• Develop rapport with new and returning  supervisors, employees, and international students

• Connect with Supervisors to provide daily management, personnel, and operational support

• Complete daily documentation, including daily schedules, checklists and employee records

• Identify new opportunities for improving departments operations

• Participate in department planning meetings 

• Work directly with management to accomplish tasks

• Participate in social activities with over one hundred international college students

• Assist in resolving any interpersonal conflict among staff members 

• Create and maintain weekly employee schedules

• Develop and exercise appropriate discretion and judgement in dealing with employee matters

Skills/Qualifications:

• Ability to work in fast paced environment and handle stress

• Confident when troubleshooting and problem solving

• Strong belief in yourself, your abilities, and your perseverance

• Fast, intuitive learner

• Excellent listening skills

• Be on feet for long periods; walk several miles a day

• Effective verbal and written communication skills

• Past customer service experience

• Experience serving in a position of leadership 

• Able to work outside in all summer weather conditions

• Independent, resourceful worker

• Prepared to work weekends and holidays

• Lift and carry up to 50lbs

Majors: Business Management; Hospitality Management; Event Management; General Business; Finance; Management; Marketing; any major that deals with people or leadership.

Duration: Full-time from end of spring semester to beginning of fall semester.  Schedule-friendly hours available during the months of April, May, September, and October.

Details:

• $16.00/hour

• Housing available

• Five days a week 

• Ability to work 40+ hours a week if desired, no time-and-a-half

• Uniforms provided

• Employee enjoys free season pass benefits

• Discounted meals when working

• Qualify for complimentary tickets

• Access to discounted Friends & Family tickets