Intern - Industrial Customer Sales and Service
At Applied Industrial Technologies, the Industrial Customer Sales and Service Intern role is a wonderful opportunity for a strong data entry / order entry candidate with good computer skills, the ability to multi-task and work within deadlines, some knowledge of industrial products / part numbers, and an interest in career growth.
Responsibilities
Play an active role in the success of the Service Center. You'll join a tight-knit team serving loyal, long-term customers. Partner with our Account Managers, other Customer Service Representatives, Operations team, and manufacturer partners to delight our customers. This will grow our business at existing customers, develop new business, and meet or exceed monthly sales goals while increasing customer satisfaction.
As a Customer Sales and Service intern, you will quote. review, validate and process sales orders to ensure that they are complete, accurate, and in compliance with current business rules and policies. In this position you will be responsible for data & order entry, expediting, and researching items in a fast paced environment. Your accuracy and ability to multi-task will help make you a success.
- Extract /manage the customer's needs/requests from their computer system into our SAP system: direct sales orders, quotes, and contracts for aerospace spec'd items, hoses, hydraulics, pneumatics, bearings, and other related parts and services
- Order entry, quotes, return authorizations
- Month end reports using Excel spreadsheets
- Source products; expedite orders
Requirements
- Data entry / order entry skills
- Strong computer skills
- Mechanical and mathematical aptitude
- Knowledge of industrial distribution parts, aerospace spec'd items, and / or hydraulics / managing part numbers preferred
- SAP / ERP experience a plus