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Meter Reader I

Nature of Work

The purpose of this position is to read water consumption meters. Responsibilities may include entering readings into hand-held computers and inspecting meters for tampering, irregularities, and malfunctions. Work involves walking long distances in all weather conditions, uncovering meters, and dealing with the public when entering private property. Work is performed under the general supervision of the Meter Maintenance Supervisor or Meter Reader Lead Worker who review computer records for accuracy and efficiency. Readings on the assigned route(s) are completed independently after a period of training.

Essential Duties & Responsibilities
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description. 

  • Reads water consumption meters on an assigned route(s); walks long distances (12-15 miles per day) to meter locations in various weather conditions and terrains including hills, landscape rocks, stairs, ice, and mud; uses keys to enter private property.
  • Restructures routes to read meters in sequence.
  • Reads consumption by recording meter numbers into hand-held computers; analyzes water consumption habits.
  • Inspects meters and connections for any defects, irregularities, malfunctions, and/or unauthorized connections.
  • Reports meter defects, hazards, or related findings to proper authority by completing required work orders for service or customer service notices; updates codes used in accounts.
  • Resolves and/or refers public inquiries and complaints.
  • Assists in rereading meters to check the accuracy of earlier readings.
  • May drive truck to assigned area.
  • May clean meter reading vehicles or areas.
  • May participate in surveys.
  • Performs other related duties as assigned.

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Minimum Training and Experience

Required Education and Experience

  • High School diploma


  • Some experience involving public contact preferred


  • Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Required Licenses or Certifications

  • Possession of a valid Michigan driver's license.