Client Services Fellow

Work with Bridging as a Quaker Voluntary Service Fellow!

About the position:

Primary duties and responsibilities:
- Assist the clients in their shopping experience - helping them select their furniture and household items
- Driving a Bridging truck (training provided) to either assist in the delivery of furniture/household items to clients or picking up the furniture/household items that will be donated to clients
- Oversee and assist with volunteer groups in the warehouse
- Assist in special projects related to Client Services as assigned by the Client Service Manager (i.e. Poverty Simulation Trainings, Advocacy events, client/prospective client follow-up)
- Help with item intake when donors drop off items that will be given to the clients
- Organize warehouse items in a safe and efficient manner
- Assist clients by filling their orders in the warehouse when they come to pick up their items
- Perform other Bridging activities as needed

The Fellow will be working with a wide variety of populations and demographics. Our volunteers range in age from 14 all the way up to 90+. The majority of our clients (90%) have a household income of $20,000 and 56% of them are transitioning out of homelessness. There are clients who have both mental/physical disabilities as well as many for whom English is not their primary language. We do ask our agency partners to provide care attendants/translators in these situations.

The person must have a true heart for service and for those who are experiencing difficult life situations. They should have an open mind and be able to treat others with dignity and respect at all times. We place a high value on diversity, equity and inclusion. This person must be a hard worker and be flexible to do whatever it takes to get the job done. The tasks of this role are imperative to our service delivery. There is a lot of physical labor involved. They should be positive, upbeat and excellent relationally and possess outstanding customer service skills. There will be much interaction with clients, caseworkers, volunteers and donors.

About Quaker Voluntary Service:

Quaker Voluntary Service is an 11-month service program.  QVS Fellows receive many supports including:

Monthly stipend

Housing 

Food allowance

Transportation allowance

Health insurance

Four retreats

Programming every other week to engage in Quaker practices and learn about social justice (QVS days)

…and more!