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Library Assistant

Clackamas County

Library Assistant

Job ID: 106942

Location: Oregon City, Oregon

Full/Part Time: Full Time

Regular/Temporary:Regular

CLACKAMAS COUNTY CORE VALUES

Clackamas County employees work to serve the public and enrich our community. In that spirit, we pledge to hold ourselves to these standards at all times in our interactions with customers and one another:

• Service

• Professionalism

• Integrity

• Respect

• Individual accountability

• Trust

By incorporating these values into our daily routines, we can better serve our customers, ourselves and our projects. We're always looking to improve. That's the Clackamas County SPIRIT. https://www.clackamas.us/countyadmin/spirit

Clackamas County is committed to building a community where people thrive, have a sense of safety, connection, and belonging, so that everyone is honored and celebrated for the richness in diversity they bring. We encourage applicants of diverse backgrounds and lived experience to apply.

CLOSE DATE

This Job Posting closes at 11:59 p.m. (Pacific Time) on Monday, April 3, 2023.

PAY AND BENEFITS

Annual Pay Range: $41,620.20 - $52,355.88

Hourly Pay Range: $20.009712 - $25.171094

Salary offers will be made within the posted pay range and will be based on a candidate's experience (paid or unpaid) that is directly relevant to the position.

Clackamas County proudly offers an attractive compensation and benefits package, including competitive wages, cost-of-living adjustments, merit increases (for eligible employees), and a robust sick and vacation plan for regular status employees.

We encourage and support employee health and wellness by offering, health and wellness classes and events, and alternative care benefits, so you can customize your wellness needs to fit your lifestyle. Employee benefits become effective the first of the month following an employee's date of hire.

Attractive benefits package and incentives for employees in regular status positions include:

Generous paid time off package, including:

• 12 hours of vacation accrued per month

• 8 hours of sick accrued per month

• 10 paid holidays and 1 personal day per year

Other Benefits:

• Membership in the Public Employees Retirement System (PERS)/Oregon Public Service Retirement Plan (OPSRP):

• Employer paid 6% PERS retirement contribution (The county currently pays the employee's share of the retirement contribution.)

• OPSRP members get vested after five years of contributions or when they reach age 65

• A Choice of Medical Plans that include chiropractic coverage, alternative care, vision, and prescription drug coverage

• A Choice of Dental Plans

• Robust EAP and wellness programs, including gym discounts and wellness education classes

• Longevity pay

• Other retirement Savings Options that allow for additional retirement funds savings, including an option to contribute a portion of employee earnings on a pre or post-tax basis to a 457b Deferred Compensation Plan

• A variety of additional optional benefits (see links below for additional information)

This is a full time County position represented by the Employees' Association.

https://dochub.clackamas.us/documents/drupal/1e311321-f9ff-4daa-8753-bbdfb4e8d1b4

http://www.clackamas.us/des/benefits.html

JOB DETAILS AND QUALIFICATIONS

Clackamas County Library (Oak Lodge & Gladstone branches) is seeking a friendly and versatile individual with strong customer service and communications skills to join our team as a Library Assistant.

Under general supervision, this position primarily focuses on direct patron service and performing tasks related to the circulation of materials. The selected candidate will assist patrons in using library materials and services, explain the online catalog and library classification system and answer basic reference questions. Assisting the Librarian, the Library Assistant acts as the lead worker for other staff and volunteers.

Required Minimum Qualifications/ Transferrable Skills:*

• A minimum of three (3) years of related experience providing direct customer service with the public

• Experience working in a library environment

• Experience leading the work of others

• Effective verbal and written communication skills with employees and the public

• Knowledge of library methods, procedures, practices and terminology

• Must pass a criminal history check which may include national or state fingerprint records check

• Must pass a post-offer physical assessment; accommodation requests will be reviewed on an individual basis in compliance with State and Federal legislation

• Driving may be necessary for County business. For position(s) with occasional/incidental driving, incumbents must possess a valid driver's license. Accommodation requests for an acceptable alternative method of transportation will be reviewed on an individual basis in compliance with State and Federal legislation. For position(s) with regular driving, incumbent(s) must also possess and maintain an acceptable driving record throughout the course of employment. http://dochub.clackamas.us/documents/drupal/828106a0-265a-47cc-a3a6-0a2c8b028673

Preferred Special Qualifications/ Transferrable Skills:*

• Ability to interpret and apply rules and standards of the County library system and the consortium

• Knowledge of Dewey Decimal classification system

• Knowledge of Symphony library software system

• Basic proficiency in Microsoft Office Word, Excel, and Outlook

• Bilingual (Spanish or Russian) preferred

*For Veterans qualified for Veteran's Preference: If you believe you have skills that would transfer well to this position and/or special qualifications that relate to this position, please list those skills and/or qualifications in the open-ended question at the end of the application and explain how those skills and/or qualifications relate to this position.

TYPICAL TASKS

Duties may include but are not limited to the following:

• Provides considerable amount of direct patron assistance and customer service within scope of directional and informational assistance; refers patrons to locations, services, or higher level library staff for assistance; assists and explains use of on-line catalog, library classification system, and library services including internet sign-ups, homebound program, summer reading programs, etc.; assists patrons in locating materials, conducting computer searches in public catalog, reserving materials, providing suggestions for material selection, and basic computer software/internet usage.

• Performs circulation activities; checks books and other materials in and out for borrowing purposes; issues new library cards and explains rules and usage; places holds; assesses and collects monies such as fines, payments for lost or damaged materials, and copy fees; prints and processes circulation reports.

• Assists in routine processing of new books, periodicals and other materials; inputs holding codes and call numbers from vendor; sorts and shelves books and other library materials in correct location and shelf order, according to prescribed classification system, and using retail/commercial display techniques; provides suggestions for material selection, programs, or other patron requests.

• Enters and maintains online system data, files and other administrative records related to the library; registers and modifies patron records in patron database; resolves patron record issues such as cancelled holds, overdue materials, and lost items; contacts patrons regarding damaged materials or missing parts.

• Processes, cleans, mends and repairs materials for circulation; pulls and processes items for mail or pick up by patrons or courier; processes materials to be withdrawn or moved to different location.

• Assists in keeping the library facilities clean and orderly; tidies and cleans workstations, etc.; follows opening and closing procedures including shutting down equipment, securing premises.

•

• Assists higher level library staff as requested with special library programs, services, and projects; assists in creating educational informative displays using library materials; assists in collection development by suggesting new purchases or recommending replacement copies of materials lost, worn or no longer in collection.

• May occasionally serve as person-in-charge in absence of higher level staff; responds to situations such as escalated patron inquiries, facility issues, incident reports, patron conflicts and exclusions, and staffing issues within guidelines and level of authority; contacts appropriate county personnel and/or library management according to procedures.

REQUIRED KNOWLEDGE AND SKILLS

Some knowledge of: Library methods, procedures, practices and terminology; basic English composition, spelling, arithmetic; classification system used within library operations; library collection location; computer equipment and related library software; data entry and record keeping systems.

Skill to: Interact tactfully and courteously, and provide quality customer service to patrons with a wide variety of age groups, ethnic backgrounds, and personalities; effectively and accurately perform a wide range of clerical and library duties requiring attention to detail; communicate effectively, both orally and in writing; assist in the preparation of concise and accurate records; accurately and rapidly operate computers for information search and data retrieval; effectively learn and use existing basic reference materials; perform detailed tasks with accuracy; collect, search, process and interpret simple data; interpret and apply rules and standards of the County's library system; perform multiple tasks simultaneously; establish and maintain effective working relationships with other employees, the general public, and staff of other libraries.

WORKING CONDITIONS

Duties require continuous walking/moving, standing for extended periods, frequent squatting, kneeling, bending, twisting, reaching forward and overhead, fine motor control, and the ability to lift 35 pounds, lift and carry 20 pounds, overhead reach 5 pounds, and push/pull 20 pounds. Duties also involve exposure to dust and odors/fumes including strong perfumes.Duties require continuous walking/moving, standing for extended periods, frequent squatting, kneeling, bending, twisting, reaching forward and overhead, fine motor control, and the ability to lift 35 pounds, lift and carry 20 pounds, overhead reach 5 pounds, and push/pull 20 pounds. Duties also involve exposure to dust and odors/fumes including strong perfumes.

WORK SCHEDULE

This position works in a County department that is open 7-days a week. Shifts for this position include evenings and weekends. This position works 40 hours Sunday-Thursday, including evening hours. Specific hours of work will be discussed with the candidate selected for this position at the time an offer of employment is extended.

EXPLORE CLACKAMAS COUNTY

Clackamas County is in a prime location in the Portland, Oregon metropolitan area and is recognized nationally as one of the most livable areas in the United States. Located on the southern edge of the City of Portland and extending to the top of Mt. Hood, Clackamas County is part of a thriving region in the Northwest. It has a population of about 420,000 residents.

• http://www.clackamas.us/

• http://www.clackamas.us/onboarding/

• https://www.mthoodterritory.com/

• http://www.clackamas.us/diversity/

ABOUT THE DEPARTMENT

The Gladstone Public Library and Oak Lodge Public Library are operated by Clackamas County. We provide access to informational, recreational, community and cultural services to the library service areas and general public so they can develop into lifelong learners and readers, satisfy intellectual curiosity, and benefit from strengthened communities.

https://www.clackamas.us/lib

APPLICATION PROCESS

Clackamas County only accepts online applications.

Help With Your Application:

• https://dochub.clackamas.us/documents/drupal/6b3147a3-bf84-4f52-8238-64a37e936b4f

• https://www.clackamas.us/jobs#helpwiththeapplication

If you have any questions or issues you may contact the Department of Human Resources at 503-655-8459 or mailto:jobs@co.clackamas.or.us?subject=Application%20Materials%20Question. Our office hours are Monday - Thursday 7:00 a.m. - 6:00 p.m. Pacific Time (closed on Fridays).

HOW TO CLAIM VETERAN'S PREFERENCE

• https://www.clackamas.us/des/jobs.html

• https://dochub.clackamas.us/documents/drupal/a67ee11c-861c-4126-aa5a-4dec6174f6eb

VISA SPONSORSHIP

Clackamas County does not offer visa sponsorships. Once a job applicant has accepted a position, they will be required to complete an I-9 and confirm authorization to work in the United States prior to their first day.

EQUAL EMPLOYMENT OPPORTUNITY

Clackamas County is an Equal Opportunity Employer. We value diversity, equity, and inclusion as essential elements that create and foster a welcoming workplace. All qualified persons will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, political affiliation, disability or any other factor unrelated to the essential functions of the job.

If you wish to identify yourself as a qualified person with a disability under the Americans with Disabilities Act and would like to request an accommodation, please address the request to the Department of Human Resources prior to the recruitment close date. You may request an accommodation during the online application process.

RECRUITING QUESTIONS?

James Callahan, Recruiter

mailto:JCallahan@clackamas.us?subject=RECRUITMENT%20QUESTIONS

To apply, visit https://apptrkr.com/4041264

https://www.jobelephant.com/

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