Program Coordinator II - Child
Summary:
- Oversees all program functions/operations in accordance with policies, procedures internal processes, and external regulatory agencies including, but not limited to, DPH, Joint Commission, DMHAS, DCF and Grant/Payer Sources.
- Ensures appropriate staffing pattern to meet consumer and/or program needs.
- Effectively provides administrative, clinical and programmatic supervision to staff in order to maximize performance and productivity, as well as maintains adherence to fidelity requirements.
- Monitors departmental budget and makes recommendations for future planning and growth.
Essential Responsibilities and Target Outcomes:
- Assesses all referrals to the program for clinical appropriateness and risk by reviewing all referral information and delegating review and care responsibility to appropriate staff.
- Ensures appropriate staffing to meet client and program needs.
- Conducts and documents staff meetings weekly to ensure timely and accurate communications related to client care, and facility cleanliness and safety.
- Provides and documents individual and/or group supervision to staff including routine performance assessments and corrective action processes in accordance with CMHA Policies and Procedures.
- Reviews and develops program effectiveness and best practices annually by conducting and documenting audits and outcome measures for reporting to internal departments and external licensing/regulatory/funding bodies.
- Participates, as a CMHA representative, in all necessary internal and external meetings that pertain to clinical care, compliance, and client activity.
- Assigns work, providing direction on how to do the work, and communicating a clear understanding of job responsibilities, task objectives, priorities, deadlines and performance expectations.
- Performs other related duties as assigned.
Minimum Requirements:
Education: Master’s Degree in a Behavioral Health related field preferred (psychology, social work, counseling, marriage and family therapy, alcohol and drug counseling).
Credentials and Licenses: State of Connecticut license in related discipline required. (LCSW, LMFT, LPC, PhD, PsyD). Valid Connecticut Driver’s License.
Experience:
- Successful experience in the provision of direct clinical care of clients with severe/prolonged mental illness and/or substance abuse disorders or equivalent including diagnosing, treatment planning and evidence based practices, preferably a minimum of 1 year.
- Successful experience in a management/supervisory role of direct care providers to clients with severe/prolonged mental illness or equivalent, preferably a minimum of 2 years. Intermediate to advanced experience with Microsoft Office products including Word, Outlook, Excel and PowerPoint.
- Experience in or the ability and willingness to learn how to use an Electronic Medical Record (EMR) system including: appointment scheduling, authorization tracking, assessments, treatment plans, progress notes and discharge summaries.
- For Spanish Speaking Applicants: Bilingual/Bicultural (English/Spanish/Latino/a) and knowledge of cultural values, traditions