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Position Overview

Under direction of the team supervisor, receives and investigates reports of child abuse and neglect within mandated time limits; assesses immediate safety of children and initiates appropriate levels of protection needed; conducts home evaluations, observing family situations relating to allegations of abuse and neglect; interviews clients and professionals to obtain information for the purposes of making a finding and determining protection and service needs; conducts service assessments; on a rotating basis, assigned to 24 hour “on call” duty in addition to normal assignments; prepares investigation reports; selects, summarizes, and presents case material for transfer to permanency caseworker or community agencies; determines the need for and coordinates the placement of children in substitute care facilities.



Job Responsibilities

  1. Receives and investigates reports of alleged child abuse/neglect within mandated time limits.
  2. Prepares investigation reports for assessing validity of reports of allegations.
  3. Selects, summarizes, and presents case material for transfer to permanency caseworker or community agencies.
  4. Determines the need for and coordinates the placement of children in substitute care facilities.
  5. Attends multi-disciplinary diagnostic and technical staff conferences to assess needed services.
  6. Transports clients when taking protective custody, when placing them in substitute care, and when changing placement location; transports clients to appointments (i.e., court hearings, medical appointments, counseling sessions, police station, etc.) and to necessitate the delivery of client services.
  7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.