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Learning and Development Coordinator

The Company:
AlphaSights provides global investment and business professionals with on-demand access to business expertise across all industries and geographies. Through AlphaSights, decision makers from investment management, private equity, management consulting, and corporates connect with a dynamic network of industry experts that provide qualitative and quantitative market insights, industry expertise, and execution support. Leveraging cutting-edge technology and our global team of 700+ professionals in nine offices on three continents, we support our clients 24/7 around the globe. AlphaSights regularly ranks as one of the fastest-growing companies in the world. Learn more at alphasights.com.
The Role:
AlphaSights is looking for an ambitious and thoughtful individual to join the Learning & Development team (aka Professional Development team). Professional Development at AlphaSights provides opportunities for our employees to continuously grow their skills and, ultimately, to achieve their personal and professional goals. We are committed to supporting the learning and development of AlphaSights' most valuable resource: its people. You will work with the Manager of Professional Development to execute training and development programs for AlphaSights team members in the New York office. A successful candidate will be excited about doing whatever it takes to support and enable coworkers to unlock their full potential. As a Professional Development Coordinator, your goal is to learn and understand how to be a talent professional, through developing the right behaviors and executing the fundamentals of the role in an error-free and efficient manner.
The mission of the Professional Development Team:
  • Cultivating our workforce's commercial, interpersonal, and leadership skills
  • Strengthening AlphaSights' commercial effectiveness by increasing employees’ abilities
  • Improving the quality of work life and job satisfaction for employees
  • Accelerating employees’ careers
Core Responsibilities:
  • Focus on making the learner experience as seamless as possible by extensively preparing for Professional Development programs:
  • Champion our eLearning platform and help the team and wider functions innovate the way AlphaSights deploy learning throughout the organization (e.g. through digital learning, classroom-based, or blended learning channels) 
  • Enroll team members in training programs and distribute agendas, pre-readings, assessments, and other materials to participants
  • Collaborate with trainers and presenters to prepare their course materials
  • Field questions from colleagues about program availability and eligibility criteria
  • Develop AlphaSights’ approach to scaling digital learning:
  • Become an internal expert and role model on digital learning design and delivery
  • Create engaging digital content and support the workforce in building out our content library
  • Use analytics to drive learning outcomes and initiatives, following a systematized approach to training evaluation (e.g., Kirkpatrick Model)
  • Constantly improve and innovate Professional Development programming by soliciting feedback from participants, measuring learning outcomes, researching industry best practices, and endeavoring to make sessions as interactive and engaging as possible
  • Build “minimum viable products” to roll out and test in the organization, then undertake creative destruction to improve and re-launch excellent Professional Development tools and processes
  • Build relationships throughout the organization
  • Manage internal communications related to Professional Development
  • Align with the Human Resources and Recruiting teams to present a seamless talent narrative for candidates and employees
What We Look For:
  • 0-2 years of experience in Learning & Development or a related talent field 
  • Attained bachelor's degree. Master’s degree is a plus
  • Fluency in English required
  • To be successful in this role, you should display:
  • Career maturity and alignment: clarity of direction, commitment to getting there, and awareness of how Professional Development at AlphaSights fits with your journey
  • Rigorous attention to detail: ability to execute on numerous work streams within the same timeframe
  • People-oriented, emotionally intelligent team player: ability to de-escalate situations patiently and effectively