Case Aide - Bilingual (English/Spanish)
Case Aide - Bilingual (English/Spanish)
Requisition #: req2834
Location: Holland, MI
Hours: Full-time (40 hours/week)
Bethany Christian Services strengthens and equips families to be the answer for vulnerable children, both in local communities and around the globe. We do this by protecting children, empowering youth, and strengthening families through quality social services. Thousands of children are in need of the support and safety that comes from being part of a family. Bethany is on the front line of providing solutions.
As a Case Aide you will be a part of the Support Team focused on medical care and follow up for clients, assist with administrative duties, provide transportation for clients, and assist Case Managers with a variety of tasks related to client cases.
Essential Job Responsibilities:
- Provide transportation to clients to medical appointments, foster homes, and other social agencies.
- Assist in scheduling medical, dental, and optical appointments for clients.
- Keep notes regarding interaction and areas of concern during medical visits. Share notes with assigned case manager and relevant parties.
- Follow up on client care and help ensure the team stays in compliance in relation to timelines.
- Make phone calls and complete paperwork for case managers as requested.
- Work with supervisor and other team members to schedule and prioritize work duties.
- Report transportation problems that impede efficient and timely transportation requests.
- Attend training as required by supervisor.
- Assist with file audits and small item purchases.
- Perform other duties as assigned.
Qualifications:
- High school diploma.
- Ability to speak and understand Spanish.
- Good organizational skills.
- Detail-oriented and an ability to follow up and follow through on a multitude of tasks.
- Ability to relate well and work with clients and co-workers.
- Must be at least 21 years of age to operate a vehicle on behalf of the agency.
- Maintain a reliable automobile with adequate insurance coverage.
- Computer and documentation skills sufficient to perform essential functions.
- Ability to work well independently with high initiative.
- Good written and verbal communication skills
- Subscription to and integration of the agency Statement of Faith, Mission Statement and Cultural Diversity Commitment.
Desired Qualifications:
- BSW or BA/BS in human service field.
- Prior child welfare experience.