You are viewing a preview of this job. Log in or register to view more details about this job.

IT Technical Analyst II

In this position, you will:  
  • Process service management request tickets and other service and project requests, communicate updates appropriately.
  • Provide on-call support of information systems/applications to internal customers and business partners.
  • Analyze, install, and maintain desktop software applications, individual workstations, application services and network servers.
  • Lead the documentation of requirements, testing needs and outcomes related to Hennepin County information systems and solutions.
  • Develop and improve processes, establish governance and best practices for the organization to reduce risk to the IT Enterprise.