Mental Health Administrator 2 ( Executive Support Administrator)
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***This position is located in Cincinnati, Ohio.***
The mission of the Ohio Department of Mental Health and Addiction Services (OhioMHAS) is to provide statewide leadership of a high-quality mental health and addiction prevention, treatment and recovery system that is effective and valued by all Ohioans.
Unclassified per ORC 124.11(A)(14). Under general direction of the CEO, provides hospital incident reporting program direction: collaborates with hospital performance improvement director to develop goals and procedures pertaining to the critical incident reporting and communication program; identifies priorities and uniform practices to ensure that incident reporting, communication and responses comply with department policy and meet regulatory standards; makes written recommendations and formulates goals to improve the quality and integrity of incident data and related processes; coordinates and manages incident indicators and indicator reports for Hospital (SBH) leadership; serves senior leadership regarding the use of incident data; evaluates the timeliness, completeness and consistency of the incident process to ensure quality and integrity; evaluates and provides consultation to hospital administration to ensure critical incidents comply with requirements; ensures that incidents are communicated to appropriate offices (e.g. Legal, HR, Medical Director) for review, follow-up or investigation; develops and presents training programs on incident policy and procedures; develops and administers special programs and projects; provides technical support regarding questions, interpretation, and submission of incident reports.
Acts for CEO: serves as liaison between the CEO and the administration at the RPH, other offices and bureaus, and the Regional Collaborative Committee; transmits decisions and directives; assumes delegated responsibility and has authority as delegated in the CEO’s absence; provides guidance and assists hospital administrative staff to resolve requests and recommend actions. Performs public relations functions and tasks: obtains/provides information; explains programs and responds to requests for assistance; develops/distributes reports on behalf of SBH; responds and processes inquiries from other agencies, consumers and customers; coordinates public relations programs; researches and responds to inquiries and complaints; performs other duties as requested.
Provides technical advice, furnishes information, and aids Hospital Administrative staff in decision making and completion of projects; responds or directs and follows up on all external, i.e. community and family, inquiries; responds or prepares response for CEO, and researches complaints and inquiries by staff, patients, and families; furnishes information and explains policies and procedures to the public. Manages business functions for the CEO: researches and manages contracts, monitors and manages expenditures and purchases and orders supplies; manages the SBH travel program, coordinates and supports the RPH video conferencing system; prepares responses to important correspondence received by the office; schedules/manages/ coordinates the CEO’s schedule.
Manages the SBH intranet System and content; Reviews all content for appropriateness and for Senior Leaderships approval of content. Designs web pages and organizes content, regularly updates and maintains the SBH Intranet Site. Manages the SBH Policy and procedure system reviews all policies for timely submission to the Hospital Policy and Procedure Committee, evaluates the timeliness, completeness and consistency of the Policy and Procedure process to ensure quality and integrity; evaluates and provides consultation to hospital administration to ensure policy and procedures comply with requirements; ensures that policies are communicated to appropriate offices and staff development for training. Performs administrative support duties for CEO office: monitors & maintains Joint Commission documents/files for the hospital; participates in & takes minutes for Governing Body, SBH Executive Committee & Leadership meetings (e.g., schedules, prepares agenda, disseminates documents to participants; prepares documents for review & approval/signature).
Summit Behavioral Healthcare recognizes patient safety as a core value. All employees are required to participate in the organizations strategic plan, providing quality services in an atmosphere which promotes patient safety in accordance with SBH policy; and will report any patient safety issues to immediate supervision. It is further recognized that all employees utilize electronic means (i.e. email, phone and intranet features) to remain current with training and communication of pertinent safety issues.