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Office Manager, Psychiatry

Hospital Psychiatry is an adult outpatient psychiatry office located in Saginaw Township that specializes in medication management.

Key Responsibilities :
  • Coordination of the day to day operations of the practice
  • Ensures patient satisfaction, including troubleshooting when there is a complaint and developing process improvements to prevent recurrences
  • Aids in special projects
  • Schedule and coordinate patient appointments to optimize client satisfaction and facility efficiency
  • Create and update patients’ electronic health records
  • Record and update personal and financial information
  • Verify patient insurance
  • Maintain total confidentiality of personal and financial data
  • Help prescribers in retrieving pertinent patient information
  • Practice good people skills to support good public relations with patients and fellow co-workers
  • Assists with New Provider Onboarding
  • Must be able to work independently and problem solve with little to no supervision
  • Great relational skills required to be socially perceptive in accepting and relaying confidential information, communicating policies and procedures, and function as a team effectively with an array of mental health personnel and outside personnel