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The Virginia Department of Housing and Community Development (DHCD) is thrilled to announce an opportunity to join our innovative, mission‑driven team as a Website Content Specialist! DHCD works throughout the Commonwealth to strengthen communities, expand economic opportunity, and support affordable housing initiatives. We are a collaborative, forward‑thinking agency committed to making a positive impact, and we’re looking for someone who shares that passion for service, accessibility, and digital excellence.

In this role, you will play a vital part in shaping how Virginians engage with DHCD’s public website and Intranet. We’re seeking a detail‑oriented professional who is excited about maintaining accessible, user‑friendly, and technically sound digital content. You’ll be responsible for posting and updating materials, ensuring compliance with Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, the Americans with Disabilities Act (ADA), and Section 508 standards, and maintaining our agency’s taxonomy, metadata, and formatting requirements.

As a Website Content Specialist, you’ll perform hands‑on document and HTML remediation, apply Search Engine Optimization (SEO) metadata to enhance visibility, and produce monthly analytics and accessibility reports that help guide continuous improvement. This position does not write or edit program content rather it will ensure that materials submitted by staff are accessible, properly structured, and ready for publication across DHCD platforms.

Job Responsibilities:
• Publish and update content on DHCD’s external website and Intranet following established workflows and formatting guidelines.
• Ensure posted content aligns with DHCD’s taxonomy, navigation structure, and metadata standards.
• Remediate PDF, Word, Excel, and PowerPoint documents and perform HTML accessibility fixes to meet WCAG 2.2 AA, ADA, and Section 508 requirements.
• Apply SEO tags and support technical enhancements that improve site performance and user experience.
• Generate monthly analytics and accessibility reports, summarizing insights and actionable recommendations.
• Maintain clear documentation outlining CMS processes, workflows, and accessibility remediation procedures.
• Provide basic guidance to staff on preparing accessible, web‑ready documents.

If you’re passionate about accessibility, energized by organizational impact, and ready to help shape a modern, inclusive digital presence for a statewide agency, we’d love to hear from you!