Orthopedic Medical Assistant-Certified

        One of the region’s largest orthopedic and sports medicine providers, Orlando Health Jewett Orthopedic Institute’s world-class team of orthopedic surgeons and sports medicine physicians specialize in conditions and injuries of the spine, hand, upper extremities, foot, ankle and lower extremities, as well as joint replacement, concussions, interventional pain management, bone health and orthopedic trauma. The institute’s Downtown Complex brings the whole spectrum of orthopedic and spine care under one roof and includes an orthopedic specialty hospital featuring 75 private inpatient rooms, 10 advanced OR suites, and a research and innovation center with a bio skills lab and 3D printer. Institute physicians also lead a robust clinical research and education program. An adjacent medical pavilion houses a 63-exam-room outpatient clinic, imaging suite, physical therapy spaces and ambulatory surgery center. The institute also holds official medical roles with multiple athletic teams, sporting events and venues. In its first year of eligibility, the institute has been recognized for its positive workplace culture with Modern Healthcare’s Best Places to Work award.

Core Responsibilities 

Before the visit 

• Room patients & conduct proper ortho intake (pain score/location, weight-bearing status) 
• Collect brief orthopedic history 
  Mechanism of injury, when, swelling/bruising, previous treatment  

During the visit 

• Prep supplies for procedures as needed 
• Draw injections 
• Enter orders accurately (XR, MRI, DME, PT) 

After the visit 

• Education on plan of care, ie: next steps, wound care  
• Apply braces, immobilizers, or splints (as trained) 
• Schedule follow-ups if needed  

Common Hands-On Tasks 

• Wound dressing changes 
• Suture/staple removal) 
• Splinting assistance (AO, sugar tong, posterior) 
• Cast application/removal  
• Brace fitting: knee, wrist, shoulder  

Essential Functions 

• Accountable to the Assistant Nurse Manager, Nursing Operations Manager, or Practice Manager for operational issues. 
• Embraces and participates in quality initiatives, goal attainment, and clinical outcome process improvement activities 
• Supports and demonstrates effective and professional communication with patients and family members 
• Works collaboratively with the administrative and operations staff. 
• Gather patient data through interview and observation. 
• Assists patients and families with preparation for examination. 
• Assists the physician during examination and procedures. 
• Demonstrates competency in specific tasks and skills as defined by the practice. 
• Provides routine treatments and administers approved medication types. 
• Documents patient data, treatments, procedures, and patient education according to Orlando Health and department specific policies. 
• Assists the physician by acting as a liaison on behalf of the patient to schedule, provide patient with scheduling information to obtain specialty testing, and/or specialty physician consultation. 
• Processes incoming and outgoing calls in an independent and professional manner using sound clinical judgment. 
• Adheres and assures compliance with Orlando Health and department specific policy, procedures, value statements and Commitment to Excellent standards. 
• Consistently demonstrates personal and patient safety practices and adherence to infection control standards outlined in Orlando Health policies. 
• Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. 
• Maintains compliance with all Orlando Health policies and procedures. 

Other Related Functions 

• Must be able to demonstrate the knowledge and skills necessary to provide care and have the ability to assess data appropriate to the age-specific needs of the patients on his or her assigned department and/or unit. 
• Demonstrates awareness of medical/legal issues, patient rights and compliance with standards of regulatory and accrediting agencies. 
• Practices the efficient use of supplies. 
• Assists business office as needed with reception, scheduling, and discharge of patients. 

Education/Training 

• High school graduate or equivalent. 
• Successful completion of Medical Assistant training from an approved technical school required. 

Licensure/Certification 

• Maintains current BLS Healthcare Provider Certification – and- 
• Maintains current certification by one of the following agencies: 
• Certified Medical Assistant (CMA) by the American Association of Medical Assistants (AAMA) (www.aama-ntl.org)  
• Registered Medical Assistant (RMA) by American Medical Technologists (AMT) (www.amt1.com) 
• Certified Clinical Medical Assistant (CCMA) by National Healthcareer Association (NHA) (www.nhanow.com)  
• National Certified Medical Assistant (NCMA) by National Center for Competency Testing (NCCT) (www.ncctinc.com)