Medical Assistant [English/Chinese Bilingual]

Medical Assistant [English/Chinese Bilingual]

We are seeking a compassionate, motivated and detail-oriented
Medical Assistant to join our reputable medical and aesthetics practice located
in Irvine, CA. The ideal candidate will play a key role in providing high quality
patient care. If you are an individual with strong organizational and
communication skills, we invite you to join our team.

Responsibilities:

1. Clinical Support: 

• Obtain and record vital signs, patient history, and other relevant
  medical information
• Take before-and-after photos for documentation purposes
• Prepare and maintain organized and well stocked examination
  rooms and operating room
• Assist our physician and nurse with patient exams, procedures,
  and treatments
• Assist in performing aesthetic procedures, such as laser
  treatments, injectables (Botox, dermal fillers), and other cosmetic
  treatments
• Assist in physician in surgeries in our ambulatory surgery center
• Collect and prepare laboratory specimens for testing

2. Patient Care:

• Provide excellent customer service and patient care, ensuring a
  positive patient experience
• Escort patients to examination and procedure rooms
• Perform basic medical procedures, including but not limited to
  blood draws, injections and urine dips
• Educate patients on prescribed medications, procedures, and
  post-procedure instructions
• Communicate with patients regarding their lab and imaging results
  with professionalism and empathy
• Communicate with patients to gather necessary information and
  address concerns
• Ensure patient confidentiality and privacy and adhere to
  healthcare regulations and maintain compliance with HIPAA
  guidelines

3. Administrative Tasks:

• Schedule patient appointments and manage the reception area.
• Maintain accurate and up-to-date patient records in electronic
  health record systems
• Handle phone calls, emails, inquiries, and other administrative
  tasks efficiently
• Handle medication refills via EHR or phone correspondences.
• Coordinate referrals to specialists and pre-authorizations when
  necessary
• Schedule surgeries and procedures with affiliated facilities and
  hospitals
• Work closely with rest of the team to ensure smooth patient flow.
• Prioritize tasks efficiently to ensure smooth daily operations
• Stay updated on industry trends, regulations, and best practices
• Participate in staff meetings and training sessions

4. Equipment and Supplies Management:

• Ensure proper functioning and cleanliness of medical equipment
• Order and restock medical supplies as needed
• Dispose of medical waste in accordance with established
  protocols
• Ensure proper sanitation and sterilization of instruments for
  procedures and surgeries
• Perform routine equipment and instrument maintenance.

Qualifications:

• Minimum of high school diploma or equivalent
• Completion of an accredited Medical Assistant program
• Certification as a Medical Assistant
• Phlebotomy certified preferred
• BLS certified
• Strong interpersonal and communication skills
• Fluent in English and Mandarin Chinese
• Ability to multitask and work efficiently in a fast-paced environment
• Proficient in electronic health record systems, preferably EClinical
  Works

Preferred Skills:

• Experience with phlebotomy
• Knowledge of medical terminology
• Knowledge and experience of aesthetics and OBGYN

Benefits:

• Competitive salary and benefits package
• Salary range: $18-22/hour, DOE
• Opportunities for professional development and continuing education
• Supportive and collaborative team environment

If you are a dedicated and compassionate Medical Assistant with a commitment to providing excellent patient care, we encourage you to apply and join our healthcare team. Your contributions will be integral to the success of our mission to deliver quality healthcare services.