Undergraduate Internship
The Emerson Practice Associates (EPA) Undergraduate Internship is a 10 to 12-week experience, designed to provide interns with a unique experience so that they may build foundational skills for a successful career in the healthcare field.
Undergraduate interns will spend their semester supporting one of EPA’s primary care, medical subspecialty, surgical subspecialty or urgent care practices. Our undergraduate interns support clinical and/or administrative functions, allowing them to gain real-world knowledge of working in an ambulatory setting. The administrative functions allow for an opportunity to engage in front-end patient experience and revenue cycle processes, as well as gain further knowledge on clinic flow. The clinical functions allow for an opportunity of hands-on clinical training and patient interaction within an ambulatory healthcare setting.
Job Functions
Medical Assistant- Opportunity for hands-on clinical training within a medical practice
- Rooming patients, which includes performing vitals and medication list review
- Working as a team with a physician and/or advanced practice provider
- In-office procedure assistance
- Obtaining medication/testing prior authorizations
- Triaging clinical questions to providers as appropriate
- Medical record uploading within the Electronic Medical Record (EMR)
- Answering patient phone calls
- Among others, depending on the office
Clinical Office Coordinator- Opportunity to engage in front-end patient experience and revenue cycle processes, and gain further knowledge on clinic flow
- Serving as a customer service ambassador for the practice
- Scheduling patient appointments, working within the EMR
- Verifying insurance eligibility and referral status
- Patient intake, which includes demographic verification and copay collection
- Billing collection log completion and submission
- Scheduling further procedures i.e. injections, endoscopies, and surgeries (dependent on specialty)
- Answering patient phone calls
- Among others, depending on the office
Medical Assistant/Clinical Office Coordinator- Hybrid position that provides both clinical and administrative experience. Ideal for learning about healthcare operations, while gaining hands-on clinical experience.
Education
- Candidates must be currently enrolled in an undergraduate program pursuing a bachelor’s or associate’s degree in a healthcare related field.
Licensure and/or Certification
- None
Skills
- Ability to manage multiple projects and meet deadlines
- Leadership, independence, and initiative
- Excellent written and verbal communication
- Self-motivated and teamwork-oriented
- Effective interpersonal skills
- Strong analytical and conceptual skills
- Presentation and facilitation skills
- Organizational skills
- Interest in the management of physician practices