OhioRISE Care Coordinator

Job Title:               OhioRISE CME Care Coordinator

Reports To:           OhioRISE CME Supervisor

Direct Reports:     None

Summary:

Applying the principles of Systems of Care, the OhioRISE Care Coordinators are responsible for cultivating flexible, family-focused, community-based responsive services based on the High-Fidelity Wrap Around Model of care coordination for Tier II Moderate clients and in alignment with The Village Network’s Mission, Vision and Core Values.

Essential Tasks, Duties, and Responsibilities:

• Intake, Assessment and Planning: Initiate and maintain ongoing contact with children and families in the home and community setting; complete in-person assessments using assessment tools including the CANS; convene and facilitate in-person child and family team meetings; develop, implement and update the care plan; develop crisis safety plans; Request flex funds for services and items as approved by care plan; Provide in-person face to face and child and family team meetings at the required frequency and intensity required by tier level.
• Service Coordination and Monitoring: Facilitate referrals and linkages to appropriate services and supports; Monitor the child and family centered care plan to endure services align with established goals; Coordinate treatment and educational efforts among providers and organizations; Ensure smooth transitions between facility-based and community-based care settings; Facilitate consistent and in person child and family team meetings; Provide additional member outreach to the member/guardian by phone at the frequency required by the tier level of the member.
• Advocacy and Family Support: Advocate for clients’ needs including financial, housing, medical, legal, social, and environmental support; Assist clients and families in accessing public entitlements and maintaining benefits; Provide education and training to enhance families’ self-sufficiency and daily living skills; Encourage family-driven and youth guided planning and decision making.
• Crisis Management: Collaborate with crisis response services to provide immediate and long term support; Ensure continuity of care and the safety of youth and families during crises; Provide after hours on-call support on rotating schedule which may include providing on-site and in-person support to members; Review and update crisis plans when appropriate or necessary
• Documentation and Compliance: Complete progress notes and service documentation within specified timelines; Submit child and family-centered care plans to the OhioRISE plan within specified timelines; Maintain compliance with organizational policies and legal standards
• Caseload: Maintain a caseload of 10 ICC or 20 MCC members
• Training and Development: Participate in required in person orientation and ongoing training topics; Obtain and Maintain CANS certification; Attend staff meetings and individual supervisory conferences as scheduled; Participate in required continuing education utis to maintain QMHS or licensure status
• Other duties as assigned.

Knowledge, Skills, and Abilities:

• May be licensed or an unlicensed practitioner in accordance with rule 5160-27-01 of the Administrative Code.
• Must complete the high-fidelity wraparound training program provided by an independent validation entity recognized by ODM.
• Must successfully complete skill and competency-based training to provide Moderate or Intensive Care Coordination.
• High School Diploma/GED with minimum of three years’ experience, or Associate/Bachelor’s degree with 2 years’ experience, or Master’s degree or higher with 1 year of experience, in children's behavioral health, child welfare, developmental disabilities, juvenile justice, or a related public sector human services or behavioral health care field, providing community-based services to children and youth, and their family or caregivers.
• Have a background and experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling or therapy, child protection, or child development.
• Be culturally competent or responsive with training and experience necessary to manage complex cases.
• Have the qualifications and experience needed to work with children and families who are experiencing SED, trauma, co-occurring behavioral health disorders and who are engaged with one or more child-serving systems (e.g., child welfare, juvenile justice, education).
• Ability to use a computer; proficiency in Word and Electronic Health Record (EHR).
• Valid Ohio Driver’s License and maintains a driving record that allows that individual to be insurable with the insurance company providing The Village Network with vehicle insurance.
• Willingness to travel for various reasons, mainly during the day but occasionally overnight.  Ability to visit clients’ homes (may or may not be handicapped accessible).
• Excellent verbal and written communication skills; strong teamwork and organization/time management skills.

Physical Demands:

• Occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a copy machine, computer printer, etc.
• Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company
• Ability to handle bending, stooping, lifting, pushing, reaching, and walking for periods of time.
• Must be able to lift 20 pounds independently

Check out our website to learn more about The Village Network https://thevillagenetwork.org/ and visit the Careers page to explore additional opportunities and check out our benefits brochure.