Medical Receptionist (FT)
CSO Wellness & Rehabilitation is seeking a Full-Time Medical Receptionist to serve in their Outpatient Therapy Clinic.
Benefits:
- Day 1 Benefits
- Outstanding PTO Accrual and Paid Holidays
- Leadership Training and Growth Opportunities
- Servant Leadership Culture focused on Quality-Comprehensive Patient Care.
Job Duties:
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the clinic area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Protects patients' rights by maintaining the confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort by accomplishing related results as needed.
- Schedule the patient for therapy. If the patient is unable to attend therapy at our clinic (inbound referrals), help find a location that is acceptable to the patient and get the appointment scheduled (outbound referrals).
- Preparing rooms for patient visits
- Cleaning and organizing for patient services
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Other duties as assigned.
Minimum Requirements:
- 1-2 years of Physical Therapy Office experience a plus
- Proficient in Microsoft Office
- Excellent Customer Service and Telephone skills
Other Skills Required:
- Ability to Multi-task
- Organized
- Self-Motivated
Req #3559