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IT Intern

Mill Steel Company
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Grand Rapids, MI

Headquartered in Grand Rapids, Michigan Mill Steel Company is a team of over 400 employees with a commitment to high-quality service. We are a unified, motivated, and empowered market driven company with a single focus to be the best. Our mission is simple, expand our operations into new territories, enhance relationships with our customers and suppliers, provide the best value available in the market, increase market share in key customer industries, develop innovative responses to customer needs, and continue to foster an environment of team involvement and empowerment.

 

Job Description:

The IT Intern role will require 15 to 30 hours of work per week at $15/hr. The IT intern will provide support our internal team in the following areas and will be supervised by the Operations Manager. This will be an onsite internship at our Grand Rapids Corporate Office.

Daily Responsibilities: 

  • Respond to internal customer user inquiries, troubleshoot problems, and help develop solutions using our companies ITSM.
  • Help install and maintain computer desktops and laptops, printers, scanners, and application software.
  • Assist in the maintenance of IT standards and documentation for equipment and software.
  • Update and maintain asset and software inventory.
  • Perform minor repairs to equipment and arrange for other servicing needs.
  • Develop and provide user training for basic hardware and software use.
  • Maintains open communication and positive working relationship with staff. 
  • Perform other duties/projects as assigned.

Qualifications: 

  • Must be pursuing an undergraduate degree in a business, communications, or computer related field 
  • Minimum of two years of college or trade school education in a business, communications, or computer related field. 
  • A basic understanding of computer network cabling and network file and print services.
  • Excellent verbal and writing communication skills
  • Strong organizational skills
  • Effective communication skills 
  • Sense of humor! 

 

What We Offer

  • Team oriented environment
  • Pet friendly office
  • Awarded “National Best & Brightest Companies To Work For” 10 consecutive years running (2010 – 2020)
  • Awarded “National Best & Brightest Elite Winner”
  • 2010 – Elite Winner in Recognition & Retention
  • 2016 – Elite Winner in Community Initiatives
  • 2017 – Elite Winner in Recruitment, Selection & New Employee Orientation
  • 2020 – Elite Winner in Communication & Shared Vision

 

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.