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MINIMUM QUALIFICATIONS:

  • Graduation from a New York State registered or regionally accredited four-year college or university with a Bachelor's degree in Psychology, Sociology, Social Work, Counseling, Nursing, Education or other Human Services Field, Criminal Justice; OR
  • Graduation from a New York State registered or regionally accredited four-year college or university with a Bachelor’s Degree AND one (1) year of satisfactory full-time paid experience in social casework with a public or private agency; OR
  • Possession of a current valid license to practice as a Registered Professional Nurse in New York State and one (1) year of post licensure experience as a Registered Professional Nurse.

SPECIAL REQUIREMENT(S):

Certain assignments made to employees in this class will require reasonable access to transportation to meet field work requirements made in the ordinary course of business in a timely and efficient manner.  Operation of county-owned vehicles requires employees to possess a current valid New York State Motor Vehicle operator’s license.

 

DISTINGUISHING FEATURES OF THE CLASS:

Under supervision, a Caseworker provides social work services for individuals and/or their families, including children, to assist them with their economic, emotional, social, and environmental difficulties; Does related work as required.  Work is performed under the close supervision of a Case Supervisor Grade B, Senior Caseworker, or unit supervisor, with in-service training provided through the agency's staff development program.  A Caseworker, in consultation with the supervising worker, formulates and carries out plans to meet the individual problems of the cases assigned.

TYPICAL WORK ACTIVITIES: (Illustrative Only)

  • Formulates and carries out plans to meet the needs of the individual or family.
  • Provides counseling to motivate the individual or family to increase their own capacity and confidence in their ability to handle problems.
  • Studies the background and need for care of children referred, securing information from the child himself, the family, relatives, schools, churches, family courts, and other agencies.
  • When foster care is necessary, determines appropriate level of care to best meet the child’s needs.
  • Plans with parents and relatives for the care of children and reestablishment of the home.
  • Establishes a relationship with individuals and families to engage them in the acceptance of recommended social services.
  • Identifies the need for services through in-depth discussions with clients.
  • Maintains liaison with various individual agencies to which individuals and families can be referred for services.
  • Works closely with staff personnel from other agency departments in carrying out the plan for services.
  • Reviews existing records for available information for use in formulating a plan of treatment.
  • May file petitions in Family Court and testify in Family Court.
  • Periodically reviews cases to determine changes in the individual or family situations affecting the need for service.
  • Maintains case files according to required standards.
  • Performs other duties related to the work or as assigned by the Supervisor.

FULL PERFORMANCE KNOWLEDGES, SKILLS, ABILITIES, PERSONAL CHARACTERISTICS:

  • Working knowledge of Federal, State and Local Social Services Laws and programs.
  • Ability to establish and maintain successful relationships with people.
  • Imagination.
  • Sensitivity to the reactions of others.
  • Good powers of observation and analysis.
  • Initiative.
  • Tact.
  • Emotional maturity.
  • Good judgment.
  • Ability to be flexible and respond appropriately to change and emergencies.
  • Ability to utilize an alphanumeric keyboard to access and retrieve information.
  • Good time management skills.
  • Ability to work independently but recognize the need for supervision.
  • Physical condition commensurate with the demands of the position.