Business Unit Supervisor

The Business Unit Supervisor is responsible for overseeing all production activities within a designated manufacturing cell, ensuring alignment with customer requirements, safety standards, and company goals. This role directs Team Leads with a strong focus on product quality, on-time delivery, and production efficiency. The position manages the transformation of raw materials into components or unfinished goods using various processes along a specific production line. It also involves coordinating personnel matters, promoting Lean practices, and supporting continuous improvement efforts. The Business Unit Manager plays a key role in fostering a culture of accountability, collaboration, and operational excellence across the team.

Responsibilities

• Operational Excellence: Manage production, quality, cost, delivery, technical applications, safety, and human resources to achieve defined goals.
• Target Achievement: Deliver targets for cost, productivity, scrap reduction, quality improvements, and customer complaint resolution.
• Continuous Improvement: Use Lean tools to reduce costs, enhance production, and promote quality.
• Leadership & Development: Supervise cell leaders, technical staff, and production planning, focusing on people development.
• Resource Allocation: Ensure minimum downtime and timely completion of activities by prioritizing and managing the team's workload.
• Customer Experience: Ensure best-in-class customer experience with high delivery reliability and product quality.
• Health, Safety & Environment: Coordinate and monitor compliance with all legal and internal HSE requirements.
• Investment Planning: Plan and execute investment projects within the business unit.
• Direct and coordinate all operational activities within the model cell, including production, layout, capacity planning, and associate training
• Lead efforts to achieve targets in cost, productivity, scrap reduction, quality, and customer complaint resolution
• Supervise Team Leads, technical staff, and production planning, with a focus on leadership development and team performance
• Manage Overall Equipment Effectiveness (OEE) and ensure efficient use of resources to minimize downtime
• Promote continuous improvement through the use of Lean tools and practices to enhance quality and reduce costs
• Serve as the first point of contact for customer complaints, including arranging on-site sorting and leading resolution efforts
• Ensure compliance with all safety, OSHA, and internal Health, Safety & Environmental (HSE) requirements
• Coordinate personnel matters such as performance reviews, training records, discipline, recognition, and time-off planning
• Plan and execute investment projects within the business unit to support growth and operational excellence
• Foster a positive work environment by maintaining open communication, addressing concerns, and promoting team morale
• Host and participate in customer visits to ensure high delivery reliability and product quality
• Perform other duties as assigned

Qualifications

• Bachelor’s degree in a technical or business discipline preferred. 
• Proven leadership experience required
• Production or manufacturing experience preferred
• Familiarity with Lean System tools and methodologies
• Six Sigma Green Belt certification preferred
• Proficiency in Microsoft Word and Excel; experience with Lotus Notes is a plus
• Excellent written and verbal communication skills
• Strong interpersonal and team collaboration abilities
• Demonstrated problem-solving skills and ability to write clear procedures
• Ability to interpret and apply technical specifications
• Willingness and ability to travel as needed
• Professional-level English language skills preferred

Communication & Collaboration: Communicates clearly and concisely, while serving as a sparring partner to internal/external stakeholders. Fosters teamwork between employees and across the organization.
Value for Customers: Drives a customer-oriented business strategy and provides indispensable support to deliver successful outcomes.
Innovation: Envisions the impact of potential future trends and proactively drives necessary changes. Encourages creativity and initiative from employees.
Drive & Execution: Inspires and motivates self and others, while taking full accountability for actions and results.