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Territory Sales Representative

Territory Sales Rep

Come join our success team! Benchmark Office Systems is growing and hiring 2 sales people. We are proud of the fact we have been in business for over 25 years and going strong. The sales team work with existing customers and non-customers with their needs and solutions we have to support those needs.

For over 25 years we have represented Xerox in our territory. Over the years customers have requested more products and services from our team and we have rounded out our product line including wide format printers, scanners, shredders, finishing products. The most exciting addition in the last few years has been adding workflow solutions which includes IDP (intelligent document processing) and RPA (robotics process automation) - new life-changing solutions for businesses.

Sales people will create and nurture sales opportunities, work with marketing to create content, update the CRM, and manage the sales process from the first touch to signing an agreement.

I am looking for team members who are goal oriented and want to achieve success through helping contribute to the company’s bottom line and your pocketbook.

The position is in person, in the office to start then partly on the road weekly in a local geography. You will work closely with the owner, office team, and service team. Must be a multi-tasker and self directed to be able to schedule your day with a minimum of 50 calls, emails, marketing activities and proposals.

Primary Responsibilities –

  • Make outbound dials and emails to prospective clients and current customers to introduce yourself and your position. We prefer more calls than emails - they can't buy from you if they don't know you
  • Document and develop repeatable sales processes and related customer documents to streamline customer interactions
  • Build on our customer base by helping with our additional products and services
  • Gather all necessary details from prospects in order to generate equipment/services estimates.
  • Create accurate, comprehensive estimates and project timelines to deliver to prospects that align with install schedule and maximizing sales revenue goals.
  • Be a subject matter expert by being capable of promptly and effectively answering prospect’s questions on service processes and timelines.
  • Record and manage status updates, follow-up tasks, scheduled calls/appointments in CRM
  • Complete administrative tasks promptly to maintain a streamlined customer service experience.
  • Provide monthly sales forecasting reports
  • Track closed-won sales opportunities and submit monthly sales numbers
  • Achieve or exceed sales quota
  • Apply sales techniques and best practice marketing tools and processes to increase inbound sales calls.
  • Deliver great customer experience through advanced customer service skills.
  • Through active listening, resolve any of prospect’s issues and concerns. Offer alternative solutions with the main goal being to close the sale or reactivate the account with one phone call. Follow-up with customers in a timely fashion, as needed to close the sale.
  • Excellent phone etiquette and customer interaction techniques. Strong interpersonal and persuasive skills in order to communicate with all levels of operation, organization and customers.
  • Maintains and promotes company brand guidelines and core values at all times.
  • Completes all other assigned duties.

Desired Skill and Experience

  • Prior tele-sales experience preferred
  • Self-motivated, determined and driven to achieve success
  • Has a positive outlook and is a team player
  • Has a professional telephone manner and is comfortable talking to senior executives.
  • Must be proficient with navigating around Windows and know Microsoft Office: Word, Excel, Outlook, PowerPoint. Ability to quickly learn our computer software. Typing skills of 40 WPM.
  • Business proficient use of English language is a must.
  • Associates or Bachelor's degree preferred or sufficiently qualified by experience.
  • Mathematical skills - Ability to calculate figures and amounts such as discounts, commissions, current customer expenditures, costs to customers, lease rates, and cost savings to customers.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is moderate. We are an open, busy, collaborative office.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are a drug free workplace. Must be able to pass a pre-employment drug screen and a criminal background check. We are an Equal Opportunity Employer.

Job Type: Full-time

You will be paid a base salary of $38,000 plus commissions. First year you should make $50,000-75,000 and increase yearly by $25,000-35,000 per year. We look forward to having you on our team!

Benefits:

  • Health insurance
  • Dental insurance
  • 401K match
  • Vision insurance
  • Paid time off
  • Life insurance