Lead Lifeguard

Our Mission:  To fulfill our PROMISE to our employees, members and guests in order to create a reimagined Country Club life.

Passionate – We love what we do and have fun doing it!

Refined – We strive for excellence in our communication.

Ownership – We are proactive and accountable in any task, challenge or opportunity presented to us.

Mindful – We are present, patient, and aware so that we can best anticipate the needs of those around us.

Innovative – We are eager and open to seek ways to improve Country Club life.

Safe – We take responsibility for creating a safe environment.

Empathy – Every concern, suggestion, or feedback is a welcomed opportunity to understand the feelings and needs of others.

OVERVIEW:  The job is responsible for: Boca West Country Club is seeking a responsible and experienced Lead Lifeguard to oversee our aquatic safety team and ensure a safe, enjoyable environment for all members and guests. The Lead Lifeguard will be responsible for supervising lifeguard staff, enforcing safety rules, providing first aid and emergency response when needed, and maintaining the cleanliness and organization of the pool area.

ESSENTIAL DUTIES AND RESPONSIBILITIES: 

• Supervise and coordinate daily activities of lifeguard staff
• Ensure all lifeguards are alert, attentive, and compliant with safety policies
• Enforce pool rules and regulations to ensure safety of all patrons
• Respond promptly and effectively to emergencies, including rescue and first aid
• Conduct routine safety checks of the pool area and equipment
• Train and mentor new lifeguards
• Maintain accurate records of incidents and safety procedures
• Provide excellent customer service to members and guests

SUPERVISORY RESPONSIBILITIES:

• Oversee and coordinate the daily activities of all lifeguard staff on duty
• Assign duties and monitor performance to ensure coverage and safety standards are maintained
• Provide training, guidance, and mentorship to new and existing lifeguards
• Conduct regular safety drills and ensure all team members adhere to safety policies and procedures
• Evaluate lifeguard performance and provide constructive feedback
• Act as a point of contact for emergency situations and escalate issues to management as needed
• Ensure proper documentation of incidents and safety protocols is maintained

COMPETENCIES - To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required.

• Responds to requests for service and assistance.
• Contributes to building a positive team spirit.
• Treats people with respect.
• Works with integrity and ethically.
• Follows policies and procedures.
• Supports organization's goals and values.
• Adapts to changes in the work environment.
• Is consistently at work and on time.
• Follows instructions, responds to management direction.
• Asks for and offers help when needed.
• Includes appropriate people in decision-making process.
• Treats others with respect and consideration regardless of their status or position.
• Demonstrates accuracy and thoroughness.
• Completes work in timely manner.
• Observes safety and security procedures.
• Reports potentially unsafe conditions.
• Uses equipment and materials properly.

EDUCATION, EXPERIENCE, and TRAINING: 

• Minimum Education Requirement: High school diploma or equivalent preferred.
• Experience: Prior lifeguarding experience is a plus, particularly in high-traffic, luxury, or resort environments.

CERTIFICATES, LICENSES, REGISTRATIONS: 

Training and Certification:

• Valid lifeguard certification (e.g., Red Cross, Ellis & Associates)
• CPR and First Aid certification
• Previous lifeguarding and supervisory experience preferred
• Strong leadership and communication skills
• Ability to remain calm and act decisively in emergency situations
• Must be reliable, responsible, and professional

PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Skills:
  • Strong swimming ability and proficiency in rescue techniques.
  • Familiarity with pool chemical testing and basic maintenance tasks.
  • Exceptional communication and customer service skills, with a focus on safety and member satisfaction.

• Physical Requirements: Ability to perform strenuous physical tasks in an outdoor pool environment, including lifting, pulling, and carrying up to 50 pounds; standing for extended periods in various weather conditions; and moving quickly in emergencies.

WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

The Lead Lifeguard works primarily outdoors at the pool area within Boca West Country Club. The environment can be warm and sunny, requiring attention to hydration and sun safety. The position involves standing for extended periods, swimming, and responding quickly to emergencies. The role requires vigilance, physical stamina, and the ability to maintain a professional demeanor in a lively, upscale recreational setting.