Guest Services Floor Supervisor

The Oregon Museum of Science and Industry (OMSI) is seeking a part-time Guest Services Floor Supervisor. The Guest Services Floor Supervisor is part of a team that provides supervision and support to the GS Representative staff, as well as rotating across multiple stations to perform and provide high quality customer service to guests. Main responsibilities include guest ticketing, ushering, answering questions, and concierge duties. This position is scheduled to work 30 - 39 hours per week.

Qualified candidates will have, but not limited to:

• A minimum of 2 years experience with the following:
  • Demonstrated experience working in a fast-paced environment, often with stringent and overlapping deadlines, with an emphasis on handling high-volume customer interactions and transactions;
  • Demonstrated experience working effectively with people of diverse backgrounds and talents.
• 1 year of supervising staff in a fast-paced, public-facing retail and/or service environment.
• Pre-employment checks, such as criminal background checks, reference checks;
• Current Oregon Liquor Control Commission (OLCC) license:
  • If not licensed, training can be provided at no cost for selected candidates as part of the onboarding process. Exemptions are provided if you qualify for an accommodation under the ADA for medical or religious reasons;
• Current Oregon Food Handler's Card:
  • If not licensed, training can be provided at no cost for selected candidates as part of the onboarding process.